MSSC CLA UPDATED MAIN 2026 QUESTIONS AND
ANSWERS SURE A+
✔✔Total Quality Management (TQM) - ✔✔A termed coined to describe Japanese-style
management approaches to quality improvement. It is based on the participation of all
members of an organization in improving processes, goods, services, and the culture in
which they work.
✔✔Receiving - ✔✔The function encompassing the physical receipt of material, the
inspection of the shipment for conformance with the purchase order (quantity and
damage), the identification and delivery to destination, and the preparation of receiving
reports.
✔✔Transportation management system (TMS) - ✔✔A computerized system to manage
the operation of transportation systems including deciding on modes of transportation,
planning imports and exports, planning and controlling fleet service activities, and load
planning and optimization.
✔✔Recycle - ✔✔1) The reintroduction of partially processed product or carrier solvents
from one operation or task into a previous operation. 2) A re-circulation process.
✔✔Safety incident - ✔✔An unplanned, undesired event that hinders completion of a
task and may cause injury or other damage.
✔✔Warehouse management system (WMS) - ✔✔A system that manages all processes
that a warehouse carries out. These processes include receiving, picking, and shipping.
✔✔Six Sigma - ✔✔A methodology that furnishes tools for the improvement of business
processes. The intent is to decrease process variation and improve product quality.
✔✔Work teams - ✔✔Teams of employees formed to shepherd a particular work area or
function.
✔✔SOP - ✔✔Standard operating procedure.
✔✔ Audit - ✔✔An objective comparison of actions to policies and plans.
✔✔Automated Guided Vehicle (AGV) System - ✔✔A transportation network that
automatically routes one or more material handling devices, such as carts or pallet
trucks, and positions them at predetermined destinations without operator intervention.
✔✔Bar code - ✔✔A series of alternating bars and spaces printed or stamped on parts,
containers, labels, or other media, representing encoded information that can be read
by electronic readers.
ANSWERS SURE A+
✔✔Total Quality Management (TQM) - ✔✔A termed coined to describe Japanese-style
management approaches to quality improvement. It is based on the participation of all
members of an organization in improving processes, goods, services, and the culture in
which they work.
✔✔Receiving - ✔✔The function encompassing the physical receipt of material, the
inspection of the shipment for conformance with the purchase order (quantity and
damage), the identification and delivery to destination, and the preparation of receiving
reports.
✔✔Transportation management system (TMS) - ✔✔A computerized system to manage
the operation of transportation systems including deciding on modes of transportation,
planning imports and exports, planning and controlling fleet service activities, and load
planning and optimization.
✔✔Recycle - ✔✔1) The reintroduction of partially processed product or carrier solvents
from one operation or task into a previous operation. 2) A re-circulation process.
✔✔Safety incident - ✔✔An unplanned, undesired event that hinders completion of a
task and may cause injury or other damage.
✔✔Warehouse management system (WMS) - ✔✔A system that manages all processes
that a warehouse carries out. These processes include receiving, picking, and shipping.
✔✔Six Sigma - ✔✔A methodology that furnishes tools for the improvement of business
processes. The intent is to decrease process variation and improve product quality.
✔✔Work teams - ✔✔Teams of employees formed to shepherd a particular work area or
function.
✔✔SOP - ✔✔Standard operating procedure.
✔✔ Audit - ✔✔An objective comparison of actions to policies and plans.
✔✔Automated Guided Vehicle (AGV) System - ✔✔A transportation network that
automatically routes one or more material handling devices, such as carts or pallet
trucks, and positions them at predetermined destinations without operator intervention.
✔✔Bar code - ✔✔A series of alternating bars and spaces printed or stamped on parts,
containers, labels, or other media, representing encoded information that can be read
by electronic readers.
