2025 Cigna Compliance Program Exam with Complete
Solutions.
Which of the following statements is accurate?
Cigna's goal is for only employed sales agents to practice compliance daily in the course of
representing the company.
Unlike employees, broker agents are not a critical part of the Cigna compliance culture.
Cigna's goal is for all sales agents to practice compliance daily in the course of representing the
company.
Employees of Cigna must comply with all federal and state legal and regulatory requirements
while broker agents only need to comply with the legal and regulatory requirements of the state
or states they are licensed in. correct answers Cigna's goal is for all sales agents to practice
compliance daily in the course of representing the company.
Brandon, a sales agent, completed the review of Cigna policies and procedures and signed the
attestation to comply last year. Will Brandon be required to complete the review and attestation
again this year?
Cigna does not have any policies, procedures reviews, and/or attestation requirements for broker
agents.
All sales agents of Cigna are contractually obligated to review and abide by the policies and
procedures and sign an attestation yearly.
Only direct employees of Cigna are contractually obligated to review the policies and procedures
and sign an attestation yearly.
No, the attestation is only a one-time requirement and is not required yearly. correct answers
Cigna does not have any policies, procedures reviews, and/or attestation requirements for broker
agents.
All sales agents of Cigna are contractually obligated to review and abide by the policies and
procedures and sign an attestation yearly.
Cigna provides well-publicized disciplinary standards. Which of the following represents all the
disciplinary actions that employees, contracted agents, and subcontractors, who do not comply
with CMS and Cigna's rules, regulations, policies and procedures may face?
Financial penalties.
Suspensions and written warnings.
Terminations and financial penalties.
Verbal/written warnings, reprimands, suspensions, terminations, and financial penalties. correct
answers Verbal/written warnings, reprimands, suspensions, terminations, and financial penalties.
Which of the following best describe the auditing and monitoring programs of the Sales
Development Action Program (SDAP)?
Cigna does not have a Sales Integrity team or a monitoring program.
Sales Integrity monitors data pertaining to internal agents' sales only.
Sales Integrity monitors data pertaining to the sale of Cigna products and potential violations of
state, federal or Cigna policy.
Sales Integrity monitors data pertaining to external agents' sales only. correct answers Cigna
products and potential violations of state, federal or Cigna policy.
Solutions.
Which of the following statements is accurate?
Cigna's goal is for only employed sales agents to practice compliance daily in the course of
representing the company.
Unlike employees, broker agents are not a critical part of the Cigna compliance culture.
Cigna's goal is for all sales agents to practice compliance daily in the course of representing the
company.
Employees of Cigna must comply with all federal and state legal and regulatory requirements
while broker agents only need to comply with the legal and regulatory requirements of the state
or states they are licensed in. correct answers Cigna's goal is for all sales agents to practice
compliance daily in the course of representing the company.
Brandon, a sales agent, completed the review of Cigna policies and procedures and signed the
attestation to comply last year. Will Brandon be required to complete the review and attestation
again this year?
Cigna does not have any policies, procedures reviews, and/or attestation requirements for broker
agents.
All sales agents of Cigna are contractually obligated to review and abide by the policies and
procedures and sign an attestation yearly.
Only direct employees of Cigna are contractually obligated to review the policies and procedures
and sign an attestation yearly.
No, the attestation is only a one-time requirement and is not required yearly. correct answers
Cigna does not have any policies, procedures reviews, and/or attestation requirements for broker
agents.
All sales agents of Cigna are contractually obligated to review and abide by the policies and
procedures and sign an attestation yearly.
Cigna provides well-publicized disciplinary standards. Which of the following represents all the
disciplinary actions that employees, contracted agents, and subcontractors, who do not comply
with CMS and Cigna's rules, regulations, policies and procedures may face?
Financial penalties.
Suspensions and written warnings.
Terminations and financial penalties.
Verbal/written warnings, reprimands, suspensions, terminations, and financial penalties. correct
answers Verbal/written warnings, reprimands, suspensions, terminations, and financial penalties.
Which of the following best describe the auditing and monitoring programs of the Sales
Development Action Program (SDAP)?
Cigna does not have a Sales Integrity team or a monitoring program.
Sales Integrity monitors data pertaining to internal agents' sales only.
Sales Integrity monitors data pertaining to the sale of Cigna products and potential violations of
state, federal or Cigna policy.
Sales Integrity monitors data pertaining to external agents' sales only. correct answers Cigna
products and potential violations of state, federal or Cigna policy.
