IAHSS SUPERVISOR FINAL EXAM UPDATED ACTUAL QUESTIONS AND ANSWERS SURE A.pdf

IAHSS SUPERVISOR FINAL EXAM UPDATED ACTUAL
QUESTIONS AND ANSWERS SURE A+
✔✔Which of the following describes a complaint? - ✔✔Statement of unhappiness

✔✔Which of the following is not a stress factor? - ✔✔Desire to help people

✔✔How often should the employee hand book be updated? - ✔✔Every year

✔✔Which of the following is not a result of dissatisfaction? - ✔✔Fair treatment

✔✔Which of the following is not part of the resolution process? - ✔✔Comprehensive
knowledge of policy

✔✔What type of act is listening? - ✔✔Unnatural

✔✔What type of questions should you use to gather information? - ✔✔Open -ended

✔✔Which of the following is not a core condition of effective communications? -
✔✔Free of distraction

✔✔The first part of organization writing is what? - ✔✔Formatting

✔✔Which of the following is not an advantage of e-mail? - ✔✔More of an interruption
than a phone call

✔✔Why are crime prevention programs important? - ✔✔All of the baove

✔✔Which of the following is not a tool used in indentifying program topics and
developing safety tips? - ✔✔Analyzing incident reports

✔✔Which of these is not an example of a problem oriented program? - ✔✔Bike patrol

✔✔Complete the statement, "Crime prevention is" - ✔✔Everyone's responsibility

✔✔The term that best describes the theory of law outlying an employer's responsibility
for their employee,s actions is known as - ✔✔participant liability

✔✔Which of the following is not an example of structure learning? - ✔✔Watching a
mentor

✔✔progressive discipline is used to - ✔✔modify behavior