C464 WGU COMPREHENSIVE EXAM ACTUAL QUESTIONS
AND ANSWERS SURE A+
✔✔Chromemics - ✔✔Ways in which communicators use time and the messages they
✔✔Stages of Perception - ✔✔Selection
Organization
Interpretation
✔✔Selective exposure - ✔✔attend info that reinforces existing belief and disregard info
that is at odds with our current positon
✔✔Selective attention - ✔✔once we are engaged in a particular interaction we focus on
certain info and ignore other info
✔✔Selective recall - ✔✔we remember things that we agree with rather then things that
are contrary to our beliefs
✔✔Organization - ✔✔Figure/ground
Closure-fill in missing info
Proximity/physical closeness
Similarity
✔✔Interpretation - ✔✔We can assign meaning to stimuli
✔✔Identity - ✔✔You express your cultural and group affiliation
✔✔Current internal state - ✔✔How people perceive stimuli involves how they are feeling
✔✔Locus of causation - ✔✔Refers to whether the communicators behavior was
motivated by an internal state or an external state
✔✔Self-presentation - ✔✔Strategic development and use of verbal and non verbal
messages that result others making conclusions about the kind of individual you are
✔✔Impression management - ✔✔Deliberate use of verbal/nonverbal messages to
create a particular impression among others
✔✔Plan for Effective Self-presentation - ✔✔Set a goal
Create a strategy
Execute the strategy and evaluate the results
Modify negative perceptions
, ✔✔Co-Culture - ✔✔Reflect the unique beliefs, ways of thinking, communication patterns
and styles, and customs of members of particular groups that exist within the umbrella
culture. Ex. Marines, college students, crossfit, pet owners
✔✔Individualism - ✔✔Values people who are assertive and speak for themselves,
independent and not reliant on others. Remain somewhat emotionally distant from
others
✔✔Collectivism - ✔✔Value their membership in their particular in-group to such an
extent that they place a greater importance on their role within the group
✔✔High context communication - ✔✔Rely heavily on environmental cues
✔✔Low context communication - ✔✔Require explicit or clean verbal messages. Spoon
feed what is expected
✔✔Feminine - ✔✔Nurturing, friendly, affectionate, compassionate, warm, supportive
✔✔Masculine - ✔✔Assertive, ambitious, success-oriented, competitive, cold
✔✔Monochronic - ✔✔Work on one thing at a time. They are very punctual and rarely
cancel
✔✔Polychronic - ✔✔Work on multiple things at one time. Very chaotic and unfocused
✔✔Ethnocentrism - ✔✔Belief that one's own culture and lifestyle is superior to all others
✔✔High power distance - ✔✔Unlikely to question the actions and statements of people
with a lot of power or of a high rank in society at work or within a family. (Philippines,
Mexico, Venezuela, India, Singapore, Brazil, Vietnam, China and France)
✔✔Low power distance - ✔✔People tend to communicate in ways that promote equality
and diminish the barriers between people that status and rank create (Israel, Denmark,
Sweden, great Britain, Germany, Canada and US)
✔✔Culture - ✔✔One's belief, values, lifestyle, rules, preferences and behaviors
✔✔Culture can be influenced by.... - ✔✔Geographic location
✔✔Synchronous communication - ✔✔Instant replies
✔✔Asynchronous communication - ✔✔Must wait for reply (Email)
✔✔Ethos - ✔✔Characteristics of the speaker
AND ANSWERS SURE A+
✔✔Chromemics - ✔✔Ways in which communicators use time and the messages they
✔✔Stages of Perception - ✔✔Selection
Organization
Interpretation
✔✔Selective exposure - ✔✔attend info that reinforces existing belief and disregard info
that is at odds with our current positon
✔✔Selective attention - ✔✔once we are engaged in a particular interaction we focus on
certain info and ignore other info
✔✔Selective recall - ✔✔we remember things that we agree with rather then things that
are contrary to our beliefs
✔✔Organization - ✔✔Figure/ground
Closure-fill in missing info
Proximity/physical closeness
Similarity
✔✔Interpretation - ✔✔We can assign meaning to stimuli
✔✔Identity - ✔✔You express your cultural and group affiliation
✔✔Current internal state - ✔✔How people perceive stimuli involves how they are feeling
✔✔Locus of causation - ✔✔Refers to whether the communicators behavior was
motivated by an internal state or an external state
✔✔Self-presentation - ✔✔Strategic development and use of verbal and non verbal
messages that result others making conclusions about the kind of individual you are
✔✔Impression management - ✔✔Deliberate use of verbal/nonverbal messages to
create a particular impression among others
✔✔Plan for Effective Self-presentation - ✔✔Set a goal
Create a strategy
Execute the strategy and evaluate the results
Modify negative perceptions
, ✔✔Co-Culture - ✔✔Reflect the unique beliefs, ways of thinking, communication patterns
and styles, and customs of members of particular groups that exist within the umbrella
culture. Ex. Marines, college students, crossfit, pet owners
✔✔Individualism - ✔✔Values people who are assertive and speak for themselves,
independent and not reliant on others. Remain somewhat emotionally distant from
others
✔✔Collectivism - ✔✔Value their membership in their particular in-group to such an
extent that they place a greater importance on their role within the group
✔✔High context communication - ✔✔Rely heavily on environmental cues
✔✔Low context communication - ✔✔Require explicit or clean verbal messages. Spoon
feed what is expected
✔✔Feminine - ✔✔Nurturing, friendly, affectionate, compassionate, warm, supportive
✔✔Masculine - ✔✔Assertive, ambitious, success-oriented, competitive, cold
✔✔Monochronic - ✔✔Work on one thing at a time. They are very punctual and rarely
cancel
✔✔Polychronic - ✔✔Work on multiple things at one time. Very chaotic and unfocused
✔✔Ethnocentrism - ✔✔Belief that one's own culture and lifestyle is superior to all others
✔✔High power distance - ✔✔Unlikely to question the actions and statements of people
with a lot of power or of a high rank in society at work or within a family. (Philippines,
Mexico, Venezuela, India, Singapore, Brazil, Vietnam, China and France)
✔✔Low power distance - ✔✔People tend to communicate in ways that promote equality
and diminish the barriers between people that status and rank create (Israel, Denmark,
Sweden, great Britain, Germany, Canada and US)
✔✔Culture - ✔✔One's belief, values, lifestyle, rules, preferences and behaviors
✔✔Culture can be influenced by.... - ✔✔Geographic location
✔✔Synchronous communication - ✔✔Instant replies
✔✔Asynchronous communication - ✔✔Must wait for reply (Email)
✔✔Ethos - ✔✔Characteristics of the speaker
