N310 Exam #1 || 100% Valid Answers.
What is job #1? correct answers Empathy
What are the greatest challenges in becoming an effective, caring nurse? correct answers
Patience, time management, language, and cultural barriers
Where does a flourishing relationship between nurse and patient begin? correct answers The first
encounter
At what point in the nurse/patient relationship is the patient vulnerable correct answers the first
encounter
What are the goals of a nurse? correct answers -Understand the patient's needs
-Understand the healthcare goals
-Deliver patient-centered care
People seeking & or receiving healthcare services from healthcare providers correct answers
Patients
Communication between patient, family members, and providers during visits to receive
healthcare. Occurs across professions and requires and interdisciplinary approach correct
answers Patient-provider communication
Sharing of health-related info between patient and nurse (both the patient and nurse send &
receive information) correct answers Communication
What are the goals of communication? correct answers -Communication is interactional by
nature
-Can be verbal, written, personal/impersonal, etc.
-Ideally facilitates health, growth, and healing
What are the 2 levels where communication occurs? correct answers 1. The relationship level
2. The content level
_______ is how 2 participants are bound and relate to each other correct answers The
relationship level
______ refers to the words, language, and information that are exchanged by participants correct
answers The content level
What are the 4 modes of Communication relevant to Nurse-Patient interaction? correct answers
1. Health Belief Model
2. Orlando's Theory of the Deliberative Nursing Process
3. Rogerian Model
4. Social Information Processing Model
, _________ focuses on patient's perspective, the demographic of characteristics can influence
patient's beliefs, and cues to action are incorporated into interventions correct answers Health
belief model
Identify the cues to action and age-related variables: teens are more susceptible to cigarettes that
involve peer influence correct answers cigarettes: (cues to action)
Peer influence: (age-related variable)
______ says that communication between nurses and patients involves: patient's behavior- sends
cues, nurses reaction- his/her response to patient cues, nurse activity (automatic or deliberative
nursing process) correct answers Orlando's Theory of the Deliberative Nursing Process
________ allows nurses to identify patient needs & to help the patient correct answers
Deliberative nursing process
What are the 2 types of nurse responses? correct answers 1. non-observable response- consisting
of thoughts, perceptions, and feelings
2. Nurses activity observable final response to patient behavior
In ___________ the nurse-patient relationship involves reciprocity, is dynamic, and is
collaborative and the nurse confirms her/his perceptions, thoughts, and feelings with the patient
for validation prior to selecting activity correct answers Orlando's Theory of the Deliberative
Nursing Process
In ______ communication is client centered (the patient is the focus of the interactions); nurses
communicate with empathy, positive regard (respect) and congruence (genuineness) in order to
facilitate a patient's adjustment to the circumstances and movement toward health correct
answers Rogerian Model
In _______ we do not ask, questions, we make statements and wait for responses correct answers
Rogerian Model
In _______ circular deception of emotional and cognitive processes involved in learning to
respond to social cues correct answers Social Information Processing Model-Crick and Dodge
Model
What do nurses learn in the Social Information Processing Model-Crick and Dodge Model?
correct answers ♣ Control internal reactions to patient communication
♣ Develop self-efficacy (confidence)
♣ Decide on responses
♣ Enact a response that helps both patient and nurse attain their goals
______ is dynamic and reciprocal, affecting each person in the relationship correct answers
Communication
What is job #1? correct answers Empathy
What are the greatest challenges in becoming an effective, caring nurse? correct answers
Patience, time management, language, and cultural barriers
Where does a flourishing relationship between nurse and patient begin? correct answers The first
encounter
At what point in the nurse/patient relationship is the patient vulnerable correct answers the first
encounter
What are the goals of a nurse? correct answers -Understand the patient's needs
-Understand the healthcare goals
-Deliver patient-centered care
People seeking & or receiving healthcare services from healthcare providers correct answers
Patients
Communication between patient, family members, and providers during visits to receive
healthcare. Occurs across professions and requires and interdisciplinary approach correct
answers Patient-provider communication
Sharing of health-related info between patient and nurse (both the patient and nurse send &
receive information) correct answers Communication
What are the goals of communication? correct answers -Communication is interactional by
nature
-Can be verbal, written, personal/impersonal, etc.
-Ideally facilitates health, growth, and healing
What are the 2 levels where communication occurs? correct answers 1. The relationship level
2. The content level
_______ is how 2 participants are bound and relate to each other correct answers The
relationship level
______ refers to the words, language, and information that are exchanged by participants correct
answers The content level
What are the 4 modes of Communication relevant to Nurse-Patient interaction? correct answers
1. Health Belief Model
2. Orlando's Theory of the Deliberative Nursing Process
3. Rogerian Model
4. Social Information Processing Model
, _________ focuses on patient's perspective, the demographic of characteristics can influence
patient's beliefs, and cues to action are incorporated into interventions correct answers Health
belief model
Identify the cues to action and age-related variables: teens are more susceptible to cigarettes that
involve peer influence correct answers cigarettes: (cues to action)
Peer influence: (age-related variable)
______ says that communication between nurses and patients involves: patient's behavior- sends
cues, nurses reaction- his/her response to patient cues, nurse activity (automatic or deliberative
nursing process) correct answers Orlando's Theory of the Deliberative Nursing Process
________ allows nurses to identify patient needs & to help the patient correct answers
Deliberative nursing process
What are the 2 types of nurse responses? correct answers 1. non-observable response- consisting
of thoughts, perceptions, and feelings
2. Nurses activity observable final response to patient behavior
In ___________ the nurse-patient relationship involves reciprocity, is dynamic, and is
collaborative and the nurse confirms her/his perceptions, thoughts, and feelings with the patient
for validation prior to selecting activity correct answers Orlando's Theory of the Deliberative
Nursing Process
In ______ communication is client centered (the patient is the focus of the interactions); nurses
communicate with empathy, positive regard (respect) and congruence (genuineness) in order to
facilitate a patient's adjustment to the circumstances and movement toward health correct
answers Rogerian Model
In _______ we do not ask, questions, we make statements and wait for responses correct answers
Rogerian Model
In _______ circular deception of emotional and cognitive processes involved in learning to
respond to social cues correct answers Social Information Processing Model-Crick and Dodge
Model
What do nurses learn in the Social Information Processing Model-Crick and Dodge Model?
correct answers ♣ Control internal reactions to patient communication
♣ Develop self-efficacy (confidence)
♣ Decide on responses
♣ Enact a response that helps both patient and nurse attain their goals
______ is dynamic and reciprocal, affecting each person in the relationship correct answers
Communication
