CMST 1061 LSU Midterm ACTUAL UPDATED QUESTIONS AND CORRECT
ANSWERS
Communication The imparting, conveying, or exchanging of information via spoken or written
words, sounds, or visual symbols
Verbal Channel Consists of words that are spoken
Nonverbal Channel Consists of such things as gestures, facial expressions, eye contact, body posture,
and movement
Auditory Screaming on a rollercoaster or a baby crying to be fed are examples of what
type of nonverbal channel?
Visual When a crossing guard holds up a stop sign, we know we must stop at a school
crossing. This shows which type of nonverbal channel?
Tactile Someone hugging us or giving us a pat on the back sends a different message
than being punched in the face. This reveals what type of nonverbal channel?
Olfactory People will choose a cologne that will send a specific message to others about
who they are or what they are like. This reveals what nonverbal channel?
Gustatory When a teenager drinks some milk, tastes that it's spoiled, and lets their mom
know it's spoiled, this shows what nonverbal channel?
Technological Channel Include devices such as the computer, cell phone, radio, television, and electronic
billboards. Can use verbal and nonverbal channels through these devices.
Feedback Receiver's response to a message
, Feedback If you receive an email and respond or even if you don't respond, this shows...
Noise An interference with the clarity of the message
External Noise If you are trying to hold a conversation with a friend in a noisy, crowded
restaurant, you have difficulty hearing yourself talk. This affects your auditory
sense. What is this?
External Noise If a chef burns food in the kitchen, the smell of smoke affects your olfactory
senses, distracting you from a conversation. What type of noise is this?
Psychological Noise- distraction from inside your head If you're out with a friend who is trying to talk to you, but you don't really hear her
because your mind is more worried about if you remembered to do your
homework. This is what type of noise?
Physiological Noise- distraction originating from your You hurt your ankle today while playing basketball and later at dinner, it makes it
body difficult to pay attention to the conversation because it's in pain. This shows what?
Organizational Noise- the structure of the message Your friend is telling a funny story about something she said earlier in the day but
she has to backtrack and gets off topic making it hard to follow her. This is an
example of what?
Semantic Noise- language or cultural barrier Your friend, who is from the Midwest, asks you to order her a "pop" when the
waiter comes by. You're unsure on what to order her because the word varies
everywhere. This represents what?
Shared Meaning You ask your friend to meet you in the morning. You become nervous though
because you arent sure if she is going to meet you earlier than you attended. The
following day, she shows up at 9:00am like you had planned. This worked out
because the both of you have a...
Professional Communication Employers consistently expect quality communication skill in employees in the
workplace
Small Group Communications The interaction of 3-12 interdependent people working together to achieve a
common goal
Robert R. Blake and Jane S. Moulton Who created The Managerial Leadership Grid?
Resource-related conflict- shortage in aid, supply or This sort of conflict happens when a group may find that deadline is too short to
assets complete a project or they have a lack of funds to purchase what they need
Social-related conflict- differences in personality, culture, In a class project on gun control, people are split because they dont know
values or interests whether to create an anti- gun or pro gun message due to conservative and
liberal views. This is...
Social-related conflict- differences in personality, culture, Which type of conflict can be the most detrimental of the three due to personal
values or interests problems?
ANSWERS
Communication The imparting, conveying, or exchanging of information via spoken or written
words, sounds, or visual symbols
Verbal Channel Consists of words that are spoken
Nonverbal Channel Consists of such things as gestures, facial expressions, eye contact, body posture,
and movement
Auditory Screaming on a rollercoaster or a baby crying to be fed are examples of what
type of nonverbal channel?
Visual When a crossing guard holds up a stop sign, we know we must stop at a school
crossing. This shows which type of nonverbal channel?
Tactile Someone hugging us or giving us a pat on the back sends a different message
than being punched in the face. This reveals what type of nonverbal channel?
Olfactory People will choose a cologne that will send a specific message to others about
who they are or what they are like. This reveals what nonverbal channel?
Gustatory When a teenager drinks some milk, tastes that it's spoiled, and lets their mom
know it's spoiled, this shows what nonverbal channel?
Technological Channel Include devices such as the computer, cell phone, radio, television, and electronic
billboards. Can use verbal and nonverbal channels through these devices.
Feedback Receiver's response to a message
, Feedback If you receive an email and respond or even if you don't respond, this shows...
Noise An interference with the clarity of the message
External Noise If you are trying to hold a conversation with a friend in a noisy, crowded
restaurant, you have difficulty hearing yourself talk. This affects your auditory
sense. What is this?
External Noise If a chef burns food in the kitchen, the smell of smoke affects your olfactory
senses, distracting you from a conversation. What type of noise is this?
Psychological Noise- distraction from inside your head If you're out with a friend who is trying to talk to you, but you don't really hear her
because your mind is more worried about if you remembered to do your
homework. This is what type of noise?
Physiological Noise- distraction originating from your You hurt your ankle today while playing basketball and later at dinner, it makes it
body difficult to pay attention to the conversation because it's in pain. This shows what?
Organizational Noise- the structure of the message Your friend is telling a funny story about something she said earlier in the day but
she has to backtrack and gets off topic making it hard to follow her. This is an
example of what?
Semantic Noise- language or cultural barrier Your friend, who is from the Midwest, asks you to order her a "pop" when the
waiter comes by. You're unsure on what to order her because the word varies
everywhere. This represents what?
Shared Meaning You ask your friend to meet you in the morning. You become nervous though
because you arent sure if she is going to meet you earlier than you attended. The
following day, she shows up at 9:00am like you had planned. This worked out
because the both of you have a...
Professional Communication Employers consistently expect quality communication skill in employees in the
workplace
Small Group Communications The interaction of 3-12 interdependent people working together to achieve a
common goal
Robert R. Blake and Jane S. Moulton Who created The Managerial Leadership Grid?
Resource-related conflict- shortage in aid, supply or This sort of conflict happens when a group may find that deadline is too short to
assets complete a project or they have a lack of funds to purchase what they need
Social-related conflict- differences in personality, culture, In a class project on gun control, people are split because they dont know
values or interests whether to create an anti- gun or pro gun message due to conservative and
liberal views. This is...
Social-related conflict- differences in personality, culture, Which type of conflict can be the most detrimental of the three due to personal
values or interests problems?
