Nursing Fundamentals
MMOC • 1 MAXE
NURS School of Nursing
C A R I N G · CO M M U N I C AT I O N · CO M P E T E N C E
FUNDAMENTALS
Nursing Fundamentals — Exam 1
CO M M U N I C AT I O N , CO L L A B O R AT I O N , T I M E M A N A G E M E N T & D E L E G AT I O N
INSTITUTION School of Nursing COURSE CODE NURS-FUND-EXAM1
PROGRAM Nursing — ADN / BSN Pathway ACADEMIC YEAR
EXAM TITLE Nursing Fundamentals Exam 1 TOTAL QUESTIONS 70+ Questions
COURSE TITLE Nursing Fundamentals FORMAT Multiple Choice / Definition / Select All
That Apply
EXAMINATION INSTRUCTIONS
▸ Select the single best answer for each question unless otherwise indicated.
▸ Questions cover therapeutic communication, communication models, time management, delegation, discharge planning, and
interprofessional collaboration.
▸ Verified answers with detailed rationales are provided for comprehensive exam preparation.
▸ Pay close attention to the distinctions between communication styles and the five rights of delegation.
COMMUNICATION, COLLABORATION & PROFESSIONAL PRACTICE Questions 1 – 70+
1. What is the definition of communication in nursing?
A. The process of documenting patient information.
B. The process by which information is transferred from one person to another.
C. The ability to speak multiple languages.
D. The act of giving orders to staff.
CORRECT ANSWER B — The process by which information is transferred from one person to another
RATIONALE Communication is the fundamental process of exchanging information between individuals. In nursing,
effective communication is essential for patient safety, therapeutic relationships, interprofessional
collaboration, and accurate information transfer. It encompasses verbal, nonverbal, written, and electronic
modes.
, 2. How does communication work in the healthcare setting?
A. Only through written orders.
B. Information is shared between sender and receiver through verbal connection, body language, emotions, and the
use of technology or other equipment.
C. Exclusively through electronic health records.
D. One-way transmission from provider to patient.
CORRECT ANSWER B — Information is shared through verbal connection, body language, emotions, and technology
RATIONALE Healthcare communication is multimodal — it involves spoken words, nonverbal cues (facial expressions,
gestures, posture), emotional tone, and increasingly, technological platforms (EHR, telehealth, translation
apps). All these channels must be considered for effective patient-centered communication.
3. In the Shannon-Weaver Communication Model, what are the encoder and channel in the following example? A
nurse uses a translation application via a computer to speak to a home health client; the client's device has poor
reception.
A. Encoder: Nurse; Channel: Client.
B. Encoder: Translation application; Channel: Computer.
C. Encoder: Computer; Channel: Translation application.
D. Encoder: Client; Channel: Nurse.
CORRECT ANSWER B — Encoder: Translation application; Channel: Computer
RATIONALE The Shannon-Weaver model identifies the encoder as the mechanism that converts the message into a
transmittable form (the translation application encoding speech into text/audio), and the channel as the
medium through which the message travels (the computer/device). Noise (poor reception) interferes with
message transmission.
4. What does Schramm's Model of Communication emphasize?
A. Communication as a one-way linear process.
B. Communication as an engaged, two-way process where sender and receiver exchange messages and provide
feedback.
C. Communication as solely electronic.
D. Communication without any feedback mechanism.
CORRECT ANSWER B — Communication as an engaged, two-way process with message exchange and feedback
RATIONALE Schramm's model revolutionized communication theory by introducing the concept of shared experience
and feedback. Both participants are simultaneously senders and receivers. This is particularly relevant in
nursing, where therapeutic communication requires the nurse to both convey and receive information
continuously.
MMOC • 1 MAXE
NURS School of Nursing
C A R I N G · CO M M U N I C AT I O N · CO M P E T E N C E
FUNDAMENTALS
Nursing Fundamentals — Exam 1
CO M M U N I C AT I O N , CO L L A B O R AT I O N , T I M E M A N A G E M E N T & D E L E G AT I O N
INSTITUTION School of Nursing COURSE CODE NURS-FUND-EXAM1
PROGRAM Nursing — ADN / BSN Pathway ACADEMIC YEAR
EXAM TITLE Nursing Fundamentals Exam 1 TOTAL QUESTIONS 70+ Questions
COURSE TITLE Nursing Fundamentals FORMAT Multiple Choice / Definition / Select All
That Apply
EXAMINATION INSTRUCTIONS
▸ Select the single best answer for each question unless otherwise indicated.
▸ Questions cover therapeutic communication, communication models, time management, delegation, discharge planning, and
interprofessional collaboration.
▸ Verified answers with detailed rationales are provided for comprehensive exam preparation.
▸ Pay close attention to the distinctions between communication styles and the five rights of delegation.
COMMUNICATION, COLLABORATION & PROFESSIONAL PRACTICE Questions 1 – 70+
1. What is the definition of communication in nursing?
A. The process of documenting patient information.
B. The process by which information is transferred from one person to another.
C. The ability to speak multiple languages.
D. The act of giving orders to staff.
CORRECT ANSWER B — The process by which information is transferred from one person to another
RATIONALE Communication is the fundamental process of exchanging information between individuals. In nursing,
effective communication is essential for patient safety, therapeutic relationships, interprofessional
collaboration, and accurate information transfer. It encompasses verbal, nonverbal, written, and electronic
modes.
, 2. How does communication work in the healthcare setting?
A. Only through written orders.
B. Information is shared between sender and receiver through verbal connection, body language, emotions, and the
use of technology or other equipment.
C. Exclusively through electronic health records.
D. One-way transmission from provider to patient.
CORRECT ANSWER B — Information is shared through verbal connection, body language, emotions, and technology
RATIONALE Healthcare communication is multimodal — it involves spoken words, nonverbal cues (facial expressions,
gestures, posture), emotional tone, and increasingly, technological platforms (EHR, telehealth, translation
apps). All these channels must be considered for effective patient-centered communication.
3. In the Shannon-Weaver Communication Model, what are the encoder and channel in the following example? A
nurse uses a translation application via a computer to speak to a home health client; the client's device has poor
reception.
A. Encoder: Nurse; Channel: Client.
B. Encoder: Translation application; Channel: Computer.
C. Encoder: Computer; Channel: Translation application.
D. Encoder: Client; Channel: Nurse.
CORRECT ANSWER B — Encoder: Translation application; Channel: Computer
RATIONALE The Shannon-Weaver model identifies the encoder as the mechanism that converts the message into a
transmittable form (the translation application encoding speech into text/audio), and the channel as the
medium through which the message travels (the computer/device). Noise (poor reception) interferes with
message transmission.
4. What does Schramm's Model of Communication emphasize?
A. Communication as a one-way linear process.
B. Communication as an engaged, two-way process where sender and receiver exchange messages and provide
feedback.
C. Communication as solely electronic.
D. Communication without any feedback mechanism.
CORRECT ANSWER B — Communication as an engaged, two-way process with message exchange and feedback
RATIONALE Schramm's model revolutionized communication theory by introducing the concept of shared experience
and feedback. Both participants are simultaneously senders and receivers. This is particularly relevant in
nursing, where therapeutic communication requires the nurse to both convey and receive information
continuously.
