PREPARATION AND CUSTOMER SERVICE
CONCEPTS REVIEW 2026
◉ Mocha Mix.
Answer: What is the standard milk for Mochas?
◉ Whole Milk.
Answer: What is the default milk for Lattes and Cappuccinos?
◉ Nonfat Milk (Skim).
Answer: What kind of milk should you use for a skinny coffee?
◉ Use sugar free flavor and nonfat milk (skim milk).
Answer: What should you do for any skinny coffee drinks?
◉ Smooth Mix.
Answer: What kind of milk should you use for hot or iced SF
Mochas?
◉ Oat Milk, Coconut Milk, Almond Milk.
,Answer: What are the Non-Dairy milk options?
◉ Half Skim & Half Whole Milk.
Answer: What milk should you use for people who ask for 2% Milk?
◉ Irish Cream & White Chocolate.
Answer: What flavors are in a Smooth 7?
◉ Smooth Mix.
Answer: What milk is used in a Smooth 7?
◉ Caramel & Vanilla.
Answer: What flavors are in a Blondie?
◉ Smooth Mix.
Answer: What milk is used in a Blondie?
◉ Brown Sugar Cinnamon & White Chocolate.
Answer: What flavors are in a Cinnamon Roll?
◉ Smooth Mix.
Answer: What milk is used in a Cinnamon Roll?
, ◉ Salted Caramel & White Chocolate.
Answer: What flavors are in a Sweet & Salty?
◉ Smooth Mix.
Answer: What milk is used in a Sweet & Salty?
◉ Caramel & Hazelnut.
Answer: What flavors are in a Brunette?
◉ Mocha Mix.
Answer: What milk is used in a Brunette?
◉ Toasted Marshmallow, Hazelnut, & White Chocolate.
Answer: What flavors are in a Cookie Butter?
◉ Smooth Mix.
Answer: What milk is used in a Cookie Butter?
◉ Banana & Hazlenut.
Answer: What flavors go in a Banana Bread?