COMPLETE QUESTIONS WITH 100%
VERIFIED ANSWERS
\.______ is a technique for understanding the relationship between many input
variables of a process and one outcome variable.
- Multiple regression
- Scatter plot
- MANOVA - ANSWERS-Multiple Regression
\.______ is a technique for understanding the relationship between many input
variables of a process and many outcome variables.
- Multiple regression
- Scatter plot
- MANOVA - ANSWERS-Scatter Plot
\.In a hospital the chief metric of outcome is the length of stay. Richland Hospital
measured it LOS for heart patients and pneumonia patients. If the LOS>10 days, it
is defined as a defect. Let us say the sigma level for pneumonia patients = 2.5; and
sigma level for heart patients is 3.5.
,True or False: A typical heart patient spends more time in the hospital than a
typical pneumonia patient. - ANSWERS-False
\.In a hospital the chief metric of outcome is the length of stay. Richland Hospital
measured it LOS for heart patients and pneumonia patients. If the LOS>10 days, it
is defined as a defect. Let us say the sigma level for pneumonia patients = 4.5; and
sigma level for heart patients is 2.0.
True or False: A typical heart patient spends more time in the hospital than a
typical pneumonia patient. - ANSWERS-True
\.True or False: SIPOC chart helps to get detailed information about processes
including cycle times and inventories between steps in a process. - ANSWERS-False
- Value Stream Map (VSM)
\.______is most effective for organization-wide business processes where
products or orders cross numerous departments and locations and have
numerous hand-offs.
-Swim-Lane Mapping
-Value Stream Mapping - ANSWERS-Swim-Lane Mapping
\.If you want to develop a better layout for reducing the amount of time it takes
for a typical job to be processed in a job-shop, which of the following would be
most effective?
-SIPOC Chart
, -Value-Stream Map
-Spaghetti Diagram
-Swim-Lane Chart - ANSWERS-Spaghetti Diagram
\.. The process analysis approach that incorporates specifically the dynamic and
uncertain interactions between resources and customers during the process is:
-Statistical Process Control
-Value-Stream Mapping
-Process Simulation Modeling
-Kano Analysis - ANSWERS-Process Simulation Modeling
\.Consider the following data conducted by Columbia Restaurants Association on
customer wait times at various fast food restaurants (minutes). We own two
restaurants: one in Vista and one in Five-Points, and following are results for the
two locations:
Vista:
- Median = 10,
- 25th percentile = 7,
- 75th percentile = 12
Five-Points:
- Median = 7,
- 25th percentile = 4,
- 75th percentile = 13