HSA 3111 Understanding U.S. Healthcare Exam 2
Questions With Verified Answers
Population Health (PopH) - ANSWER the health outcomes of a group of
individuals, including the distribution of such outcomes within the group
Population Health Management (PHM) - ANSWER is the process of improving
clinical health outcomes of a defined group of individuals through improved care
coordination and patient engagement supported by appropriate financial and
care models
Healthy people 2030 - ANSWER 355 core objectives from reducing chronic
diseases to mitigating the contagious disease that reached a pandemic stage,
COVID-19
Triple aim - ANSWER proposed solution to an existing model first introduced in
William Kissick's book, Medicines Dilemmas: Infinite needs versus Finite
Resources in 1994
The Iron triangle - ANSWER 1st model, focused on three key aims of healthcare
delivery: access, quality, and cost
triple aim of healthcare has - ANSWER 3 pillars
1) improving the patient experience of care
2) improving the health of populations
3) reducing the per capita cost of healthcare
Access to healthcare - ANSWER Timely use of personal health services to
achieve the best possible health outcomes
Barriers that limit access to healthcare services - ANSWER lack of health
insurance, poor access to transportation, and limited healthcare resources
Primary care - ANSWER the provision of integrated, accessible health care
services by clinicians who are accountable for addressing a large majority of
personal health care needs, developing a sustained partnership with patients,
and practicing in the context of family and community
Outcomes of access to primary care - ANSWER Positive health outcomes
, Literacy - ANSWER The ability to use printed and written information to function
in society, achieve one's goals, and develop one's knowledge and potential
Personal health literacy - ANSWER The degree to which individuals have the
ability to find, understand, and use information and services to inform health-
related decisions and actions for themselves and others. Ex- understanding
drug instructions, doctors directions and consent forms, and the ability to
navigate the complex healthcare system
Organizational health literacy - ANSWER the degree to which organizations
equitably enable individuals to find, understand, and use information and
services to inform health related decisions and actions for themselves and
others. EX- simplifying the process to schedule appointments, using the Teach-
Back method to ensure patient comprehension, and providing communications
in the appropriate language, reading level and format.
Healthcare quality - ANSWER the degree to which health services for individuals
and populations increase the likelihood of desired health outcomes and are
consistent with current professional knowledge
NAM Quality domains - ANSWER Safe-Avoiding harm to patients from the care
intended to help them.
Effective- Providing services based on scientific knowledge to all who could
benefit and refraining from providing services to those not likely to benefit (i.e.,
avoiding underuse and misuse).
Patient-centered- Providing care that is respectful of and responsive to
individual patient preferences, needs, and values and ensuring that patient
values guide all clinical decisions.
Timely-Reducing waits and sometimes harmful delays for both those who
receive and those who provide care.
Efficient- Avoiding waste, including waste of equipment, supplies, ideas, and
energy.
Equitable- Providing care that does not vary in quality because of personal
characteristics such as gender, ethnicity, geographic location, and
socioeconomic status.
Healthcare differs from other industries that rely on labor because - ANSWER it
is more difficult to achieve increased productivity
Plan-Do-Study-Act - ANSWER A four-step quality improvement process; also
known as the Deming Wheel, What are we trying to accomplish, How will we
know that a change is an improvement and what changes can we make that will
result in improvement?
Questions With Verified Answers
Population Health (PopH) - ANSWER the health outcomes of a group of
individuals, including the distribution of such outcomes within the group
Population Health Management (PHM) - ANSWER is the process of improving
clinical health outcomes of a defined group of individuals through improved care
coordination and patient engagement supported by appropriate financial and
care models
Healthy people 2030 - ANSWER 355 core objectives from reducing chronic
diseases to mitigating the contagious disease that reached a pandemic stage,
COVID-19
Triple aim - ANSWER proposed solution to an existing model first introduced in
William Kissick's book, Medicines Dilemmas: Infinite needs versus Finite
Resources in 1994
The Iron triangle - ANSWER 1st model, focused on three key aims of healthcare
delivery: access, quality, and cost
triple aim of healthcare has - ANSWER 3 pillars
1) improving the patient experience of care
2) improving the health of populations
3) reducing the per capita cost of healthcare
Access to healthcare - ANSWER Timely use of personal health services to
achieve the best possible health outcomes
Barriers that limit access to healthcare services - ANSWER lack of health
insurance, poor access to transportation, and limited healthcare resources
Primary care - ANSWER the provision of integrated, accessible health care
services by clinicians who are accountable for addressing a large majority of
personal health care needs, developing a sustained partnership with patients,
and practicing in the context of family and community
Outcomes of access to primary care - ANSWER Positive health outcomes
, Literacy - ANSWER The ability to use printed and written information to function
in society, achieve one's goals, and develop one's knowledge and potential
Personal health literacy - ANSWER The degree to which individuals have the
ability to find, understand, and use information and services to inform health-
related decisions and actions for themselves and others. Ex- understanding
drug instructions, doctors directions and consent forms, and the ability to
navigate the complex healthcare system
Organizational health literacy - ANSWER the degree to which organizations
equitably enable individuals to find, understand, and use information and
services to inform health related decisions and actions for themselves and
others. EX- simplifying the process to schedule appointments, using the Teach-
Back method to ensure patient comprehension, and providing communications
in the appropriate language, reading level and format.
Healthcare quality - ANSWER the degree to which health services for individuals
and populations increase the likelihood of desired health outcomes and are
consistent with current professional knowledge
NAM Quality domains - ANSWER Safe-Avoiding harm to patients from the care
intended to help them.
Effective- Providing services based on scientific knowledge to all who could
benefit and refraining from providing services to those not likely to benefit (i.e.,
avoiding underuse and misuse).
Patient-centered- Providing care that is respectful of and responsive to
individual patient preferences, needs, and values and ensuring that patient
values guide all clinical decisions.
Timely-Reducing waits and sometimes harmful delays for both those who
receive and those who provide care.
Efficient- Avoiding waste, including waste of equipment, supplies, ideas, and
energy.
Equitable- Providing care that does not vary in quality because of personal
characteristics such as gender, ethnicity, geographic location, and
socioeconomic status.
Healthcare differs from other industries that rely on labor because - ANSWER it
is more difficult to achieve increased productivity
Plan-Do-Study-Act - ANSWER A four-step quality improvement process; also
known as the Deming Wheel, What are we trying to accomplish, How will we
know that a change is an improvement and what changes can we make that will
result in improvement?
