MHA 705 Exam 6 | Questions and Answers |
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Terms in this set (40)
Dashboards are reports of process measures that help leaders
know what is currently going on so that they can
plan strategically where they want to go next
Scorecards are reports of outcomes measures to help leaders
know what they have accomplished.
Structure indicators measure the attributes of the setting, such as
number and qualifications of the staff, adequacy of
equipment and facilities, and adequacy of
organizational policies and procedures.
Process indicators measure the actions by which services are
provided, that is, the things people or devices do,
from conducting appropriate tests to making a
diagnosis to actually carrying out a treatment.
Outcome indicators measure the actual results of care for patients and
populations, including patient and family
satisfaction.
, performance improvement (PI) is a "process for involving personnel in planning
and executing a continuous flow of improvements
to provide quality healthcare that meets or
exceeds expectations"
The focus of performance the customers
improvement should be on:
Fifty percent of an HIM department's Structure indicator
staff have a nationally recognized
credential. This is an example of what
type of indicator
True or False: An outcome indicator True
measures results of care provided to
the patient.
Performance monitoring is: - data driven, based on internal and external data
Verified Solutions | 2026 Edition | Pass
Guaranteed
Save
Terms in this set (40)
Dashboards are reports of process measures that help leaders
know what is currently going on so that they can
plan strategically where they want to go next
Scorecards are reports of outcomes measures to help leaders
know what they have accomplished.
Structure indicators measure the attributes of the setting, such as
number and qualifications of the staff, adequacy of
equipment and facilities, and adequacy of
organizational policies and procedures.
Process indicators measure the actions by which services are
provided, that is, the things people or devices do,
from conducting appropriate tests to making a
diagnosis to actually carrying out a treatment.
Outcome indicators measure the actual results of care for patients and
populations, including patient and family
satisfaction.
, performance improvement (PI) is a "process for involving personnel in planning
and executing a continuous flow of improvements
to provide quality healthcare that meets or
exceeds expectations"
The focus of performance the customers
improvement should be on:
Fifty percent of an HIM department's Structure indicator
staff have a nationally recognized
credential. This is an example of what
type of indicator
True or False: An outcome indicator True
measures results of care provided to
the patient.
Performance monitoring is: - data driven, based on internal and external data