QUESTIONS AND ANSWERS COMPREHENSIVE
STUDY GUIDE
◉ authoritarian management.
Answer: the first school of management; focus is on work; minimizes
importance of people
◉ fear.
Answer: with authoritarian management the motivating force for
productivity is
◉ in charge.
Answer: with authoritarian management, autocratic managers are
unquestionably
◉ 2 options.
Answer: with authoritarian management employees have _______ do
as they are told or leave
◉ legalistic management.
,Answer: began in the 1930s with the passage of wage and hour laws
and the enactment of labor laws
◉ civil rights act of 1964.
Answer: legalistic management expanded with the
◉ breaking the law.
Answer: with legalistic management, managers interact with
employees out of a strict regard for employee rights and fear of
◉ humanistic management.
Answer: two significant influences are legislation and the HR
movement in management
◉ persist.
Answer: authoritarian attitudes
◉ residual authoritarianism.
Answer: due to being trained by and emulating authoritarian role
models
◉ efficiency.
Answer: the goal of scientific management was
,◉ ignoring people.
Answer: scientific management focused on process and production
while largely
◉ scientific management.
Answer: made significant contributions to american industrial
assembly lines and other repetitive work situations
◉ production centered management.
Answer: scientific management strengthened the concept of
◉ job organization and cooperative motivation.
Answer: two other management systems or approaches to
classifying work evolved in the 1900s and are
◉ job organization.
Answer: repetitive work is dominant; jobs are usually well organized
with considerable structure; tight controls are possible; output can
be accurately scheduled
◉ output.
Answer: management is focused on the process and its
, ◉ economic motives.
Answer: success depends on
◉ cooperative motivation.
Answer: jobs are loosely organized; tight controls are not possible;
output can be scheduled only in general terms; speed of a process is
not predictable nor necessarily desirable
◉ routine.
Answer: cooperative motivation sprang out of realization that not all
work was
◉ people centered.
Answer: cooperative motivation says that management should be
◉ individual enthusiasm and motivation.
Answer: in cooperative motivation success depends on
◉ theory x.
Answer: assumes employees are indifferent, passive, and even
resistant to organizational needs; supervisors must constantly
control workers