QUESTIONS AND CORRECT ANSWERS
COMPLETE SOLUTION GUIDE
●● Organizational development takes a short-range approach to change.
T or F
Answer: False.
Organizational development is a philosophy and collection of planned
change interventions designed to improve an organization's long-term
health and performance. Organizational development takes a long-range
approach to change; assumes that top-management support is necessary
for change to succeed; creates change by educating workers and
managers to change ideas, beliefs, and behaviors so that problems can be
solved in new ways; and emphasizes employee participation in
diagnosing, solving, and evaluating problems.
●● Specific, challenging goals provide provide a target for which to aim
and a standard against which to measure success. T or F
Answer: True.
Goal refers to the desired result that an individual or organization strive
to achieve. Goal setting is important part of any organization. Goal
should be specific, measurable, accurate, reliable and time bound.
Strategy refers to the plan or direction that helps the organization in
,achieving the goals. So in order to choose a goal and create a strategy , it
is important to select specific and challenging goal. Thus, Specific,
challenging goals provide a target for which to aim and a standard
against which to measure success.
●● When conducting global business, companies should attempt to
identify two types of political risk. What risk?
Answer: Political Uncertainty and Policy Uncertainty.
●● Research suggests that the nominal group technique typically
produces better decisions than the devil's advocacy and dialectical
inquiry approaches. T or F
Answer: False-- What's the real answer and why?
●● Imperfectly imitable resources--
Imperfectly imitable resources are those resources that are impossible or
extremely costly or difficult to duplicate.
Answer: Impossible or extremely costly or difficult to duplicate.
Valuable, rare, imperfectly imitable resources can produce sustainable
competitive advantage only if they are also nonsubstitutable resources.
●● The managers of Danestump, a hardware manufacturing company,
are expected to follow standing plans before approving long leaves
applied by their subordinates. The standing plans detail the specific steps
,to be followed when approving such leaves. Given this information, the
standing plans in this scenario can be referred to as _____.
Answer: Procedures
●● Autowizic Inc., an automobile manufacturing company, plans to
move its operations to a different city by the end of the year. It sets a
target of moving one department by the end of each month, so that all
the departments can be moved within a year. In this scenario,
Autowizic's plan of moving its operations to a different city by the end
of the year is an example of a _____.
Answer: Distal Goal
●● If, however, companies focus too much on local adaptation...
Answer: They run the risk of losing the cost effectiveness and
productivity that result from using standardized rules and procedures
throughout the world.
●● If you become an ______, someone who lives and works outside his
or her native country, chances are you'll run into cultural surprises.
Answer: Expatriate
●● What are the benefits and pitfalls of planning?
Answer: Planning offers several important benefits: Intensified effort,
persistence, direction, and creation of task strategies. The first thing is
managers and employees put forth a greater effort when following a
, specific plan. Second, planning leads to persistence, working hard for
long periods of time. The third benefit of planning is direction. Having
set plans encourage managers and employees to direct their persistent
efforts toward activities that help accomplish their goals and away from
the activities that don't.B)
The first pitfall of planning is that it can impede change and prevent or
slow needed adaption. Sometimes companies become so committed to
achieving the goals set forth that they fault o see that their plans aren't
working or that they need to change their goals. The second pitfall is that
planning can create a false sense of certainty. Planners sometimes feel
that they know exactly what the future holds for their competitors, their
suppliers, and their companies. The third possible pitfall of planning is
the detachment of planners. Detachment leads planners to plan for things
they do not understand. Plans are meant to be guidelines for action and
not abstract theories. Planners need to be familiar with the daily details
of their business to be able to produce plans that can work.
●● Describe the steps involved in making a plan that works.
Answer: 1. SMART goals
2. Commitment
3. Action plans
4. Track progress
5. Maintain flexibility