Chapter 4
Business objectives
4.1 The Importance of Business Objectives
Why Objectives are Necessary
• Direction: They create a sense of purpose for all employees, which helps
increase overall motivation.
• Strategy: They provide specific targets to aim for; without them, new business
strategies lack focus.
• Assessment: They allow managers to judge success or failure by comparing
actual performance against the original targets.
Objectives of Private-Sector Businesses
Profit Maximisation
This means producing at the output level where the greatest positive
difference between total revenue and total costs is achieved.
• Benefits: Profits are essential for rewarding investors and provide the
necessary funds to finance future growth.
• Limitations of this Objective:
• Competition: Focusing on high short-term profits can encourage new
competitors to enter the market.
• Market Share: Many firms choose to maximise sales to gain a higher
market profile rather than focusing solely on profit.
• Work-Life Balance: Small business owners may prioritize independence
and leisure time over earning the maximum possible amount of money.
• Analysts often use return on capital employed
to assess performance rather than looking
strictly at total profit figures. Key Term
• While owners prioritize profit, other
stakeholders may focus on job security or • Business Objective: A
environmental issues, which can force stated, measurable
managers to modify decisions. target that a business
plans to achieve.
, Profit Satisficing
This involves aiming for a Key Terms
"satisfactory" level of profit
to keep owners happy Corporate Social Responsibility: When
rather than the absolute businesses consider the interests of society
maximum. This is a by taking responsibility for the impact of their
common objective for decisions on customers, employees,
small business owners who communities, and the environment.
value leisure time and a Pressure Group: Organisations created by
comfortable lifestyle over people with a common interest who put
working longer hours for pressure on businesses and governments to
more money. change policies.
Growth
• Benefits: Larger firms are less vulnerable to takeovers and can achieve
economies of scale. Managers are often motivated by growth because it
typically leads to higher salaries and more fringe benefits.
• Limitations:
• Rapid expansion can lead to cash flow problems.
• Increasing sales may come at the cost of lower profit margins.
• Businesses may encounter diseconomies of scale as they grow too large.
• Reinvesting profits for growth can result in lower short-term returns for
shareholders.
• Diversifying away from core activities can lead to a loss of focus for the
organization.
Increasing Market Share
• Benefits of Brand Leadership:
• Retailers are more likely to stock and promote best-selling brands.
• Producers can maintain higher profit margins by offering lower discount
rates to retailers.
• Marketing can focus on the brand's status as a leader to build consumer
confidence.
Survival
• This is the primary objective for most new start-ups, particularly through
the first two years of trading.
• Once a business is established, it can transition toward longer-term growth
or profit goals.