Professional Golfers' Association of
MAXE ORTNI • MGP
PGA✦
✦
PGM
America
PGA Associate · Introduction to the PGA PGM Program
EST. 1916
SERVING THE PGA PROFESSIONAL & PROMOTING THE GAME OF GOLF
Introduction to the PGA PGM Program
J O B C L A SS I F I C AT I O N S · P G M R E Q U I R E M E N TS · W O R K E X P E R I E N C E P O RT F O L I O · C A R E E R PAT H S
ORGANIZATION PGA of America COURSE Introduction to the PGA PGM Program
ACADEMIC YEAR TOTAL QUESTIONS 25 Questions
SUBJECT AREAS Job Roles · Program Structure · Playing FORMAT Multiple Choice & True/False — Select the
Ability Test · Work Experience Single Best Answer
COURSE EXAMINATION INSTRUCTIONS
▸ Select the single best answer for each question based on the Introduction to PGA PGM Program course materials.
▸ Content covers: PGA professional job classifications and responsibilities, PGM program structure and timelines, Playing Ability
Test requirements, Work Experience Portfolio, and career challenges/benefits.
▸ Pay careful attention to the specific percentage of time spent by Assistant Golf Professionals (50%) and the differences between
Director of Golf and General Manager roles.
SECTION I — PGA PROFESSIONAL ROLES, PGM PROGRAM & CAREER Questions 1 –
DEVELOPMENT 25
1. What job descriptor best corresponds to the Head Golf Professional's responsibilities?
A. Manages and supervises the total golf operation including golf shop, range, and cart operations.
B. Either owns and operates the golf shop at a PGA Recognized Golf Facility or supervises and directs the golf shop and
instructional services at the facility.
C. Manages the entire golf facility including golf course maintenance, clubhouse, and F&B.
D. Spends at least 50% of time on club repair, merchandising, and tournament operations.
CORRECT ANSWER B — Either owns and operates the golf shop at a PGA Recognized Golf Facility or supervises and directs
the golf shop and instructional services at the facility.
RATIONALE The Head Golf Professional (A-1 classification) either owns and operates the golf shop at a PGA Recognized
Golf Facility OR supervises and directs the golf shop and instructional services. This is distinct from the
Director of Golf (A-4) who manages the total golf operation including golf shop, range, and cart operations and
supervises the Head Golf Professional. The General Manager (A-13) directs the entire facility. The Assistant
Golf Professional (A-8) spends at least 50% of time on golf operations, instruction, business planning, and
club repair.
, 2. True or False: The job responsibilities of an Assistant Golf Professional include managing the total golf operation of
a PGA Recognized Golf Facility.
A. True — Assistant Golf Professionals manage all golf operations.
B. False — the Assistant Golf Professional spends at least 50% of time on golf operations, instruction, business planning,
and club repair.
CORRECT ANSWER B — False — the Assistant Golf Professional spends at least 50% of time on golf operations, instruction,
business planning, and club repair.
RATIONALE This statement is FALSE. The Assistant Golf Professional does NOT manage the total golf operation — that is
the Director of Golf's role. The Assistant Golf Professional spends at least 50% of their time working on golf
operations, instruction, business planning, club repair, merchandising, handicapping records, inventory
control, bookkeeping, and tournaments. Managing the total golf operation is the responsibility of the Director
of Golf (A-4), not the Assistant Golf Professional (A-8).
3. What are the job responsibilities of a Director of Instruction?
A. Supervises the Head Golf Professional and manages the golf shop.
B. Manages and supervises the total teaching program at a PGA Recognized Golf School or Facility.
C. Directs the entire golf facility including golf operations and maintenance.
D. Teaches individual golf lessons only — no supervisory responsibilities.
CORRECT ANSWER B — Manages and supervises the total teaching program at a PGA Recognized Golf School or Facility.
RATIONALE The Director of Instruction (A-14) manages, supervises, and directs the total teaching program at a PGA
Recognized Golf School or Facility. This is distinct from a Teaching Professional (A-6) who is employed as
either a golf instructor or supervisor of golf instructors at a PGA Recognized Golf Facility, Golf School, or
Indoor Facility. The Director of Instruction has broader responsibility for the ENTIRE instructional program,
not just individual lessons.
4. What is the job descriptor that best describes the responsibilities of a General Manager?
A. Directs the entire golf facility including golf operations, golf course maintenance, clubhouse administration, and
Food & Beverage.
B. Manages only the golf shop and instructional services.
C. Supervises the teaching program and golf instructors.
D. Oversees only golf course maintenance and turf management.
CORRECT ANSWER A — Directs the entire golf facility including golf operations, golf course maintenance, clubhouse
administration, and Food & Beverage.
RATIONALE The General Manager (A-13) directs the ENTIRE golf facility — a broader scope than the Director of Golf.
Responsibilities include: golf operations, golf course maintenance, clubhouse administration, food and
beverage operation, and other recreational activities at the facility. The Director of Golf (A-4) manages and
supervises only the total GOLF operation (shop, range, carts, supervision of Head Golf Professional), which is
a subset of the General Manager's broader facility-wide responsibilities.
MAXE ORTNI • MGP
PGA✦
✦
PGM
America
PGA Associate · Introduction to the PGA PGM Program
EST. 1916
SERVING THE PGA PROFESSIONAL & PROMOTING THE GAME OF GOLF
Introduction to the PGA PGM Program
J O B C L A SS I F I C AT I O N S · P G M R E Q U I R E M E N TS · W O R K E X P E R I E N C E P O RT F O L I O · C A R E E R PAT H S
ORGANIZATION PGA of America COURSE Introduction to the PGA PGM Program
ACADEMIC YEAR TOTAL QUESTIONS 25 Questions
SUBJECT AREAS Job Roles · Program Structure · Playing FORMAT Multiple Choice & True/False — Select the
Ability Test · Work Experience Single Best Answer
COURSE EXAMINATION INSTRUCTIONS
▸ Select the single best answer for each question based on the Introduction to PGA PGM Program course materials.
▸ Content covers: PGA professional job classifications and responsibilities, PGM program structure and timelines, Playing Ability
Test requirements, Work Experience Portfolio, and career challenges/benefits.
▸ Pay careful attention to the specific percentage of time spent by Assistant Golf Professionals (50%) and the differences between
Director of Golf and General Manager roles.
SECTION I — PGA PROFESSIONAL ROLES, PGM PROGRAM & CAREER Questions 1 –
DEVELOPMENT 25
1. What job descriptor best corresponds to the Head Golf Professional's responsibilities?
A. Manages and supervises the total golf operation including golf shop, range, and cart operations.
B. Either owns and operates the golf shop at a PGA Recognized Golf Facility or supervises and directs the golf shop and
instructional services at the facility.
C. Manages the entire golf facility including golf course maintenance, clubhouse, and F&B.
D. Spends at least 50% of time on club repair, merchandising, and tournament operations.
CORRECT ANSWER B — Either owns and operates the golf shop at a PGA Recognized Golf Facility or supervises and directs
the golf shop and instructional services at the facility.
RATIONALE The Head Golf Professional (A-1 classification) either owns and operates the golf shop at a PGA Recognized
Golf Facility OR supervises and directs the golf shop and instructional services. This is distinct from the
Director of Golf (A-4) who manages the total golf operation including golf shop, range, and cart operations and
supervises the Head Golf Professional. The General Manager (A-13) directs the entire facility. The Assistant
Golf Professional (A-8) spends at least 50% of time on golf operations, instruction, business planning, and
club repair.
, 2. True or False: The job responsibilities of an Assistant Golf Professional include managing the total golf operation of
a PGA Recognized Golf Facility.
A. True — Assistant Golf Professionals manage all golf operations.
B. False — the Assistant Golf Professional spends at least 50% of time on golf operations, instruction, business planning,
and club repair.
CORRECT ANSWER B — False — the Assistant Golf Professional spends at least 50% of time on golf operations, instruction,
business planning, and club repair.
RATIONALE This statement is FALSE. The Assistant Golf Professional does NOT manage the total golf operation — that is
the Director of Golf's role. The Assistant Golf Professional spends at least 50% of their time working on golf
operations, instruction, business planning, club repair, merchandising, handicapping records, inventory
control, bookkeeping, and tournaments. Managing the total golf operation is the responsibility of the Director
of Golf (A-4), not the Assistant Golf Professional (A-8).
3. What are the job responsibilities of a Director of Instruction?
A. Supervises the Head Golf Professional and manages the golf shop.
B. Manages and supervises the total teaching program at a PGA Recognized Golf School or Facility.
C. Directs the entire golf facility including golf operations and maintenance.
D. Teaches individual golf lessons only — no supervisory responsibilities.
CORRECT ANSWER B — Manages and supervises the total teaching program at a PGA Recognized Golf School or Facility.
RATIONALE The Director of Instruction (A-14) manages, supervises, and directs the total teaching program at a PGA
Recognized Golf School or Facility. This is distinct from a Teaching Professional (A-6) who is employed as
either a golf instructor or supervisor of golf instructors at a PGA Recognized Golf Facility, Golf School, or
Indoor Facility. The Director of Instruction has broader responsibility for the ENTIRE instructional program,
not just individual lessons.
4. What is the job descriptor that best describes the responsibilities of a General Manager?
A. Directs the entire golf facility including golf operations, golf course maintenance, clubhouse administration, and
Food & Beverage.
B. Manages only the golf shop and instructional services.
C. Supervises the teaching program and golf instructors.
D. Oversees only golf course maintenance and turf management.
CORRECT ANSWER A — Directs the entire golf facility including golf operations, golf course maintenance, clubhouse
administration, and Food & Beverage.
RATIONALE The General Manager (A-13) directs the ENTIRE golf facility — a broader scope than the Director of Golf.
Responsibilities include: golf operations, golf course maintenance, clubhouse administration, food and
beverage operation, and other recreational activities at the facility. The Director of Golf (A-4) manages and
supervises only the total GOLF operation (shop, range, carts, supervision of Head Golf Professional), which is
a subset of the General Manager's broader facility-wide responsibilities.
