Question 1
pts
Upper and lower control limits on a control chart are generally set at how many standard
deviations above and below the acceptable mean?
A. One standard deviation
B. Two standard deviations
Correct!
C. Three standard deviations
D. Six standard deviations
C is correct. Control limits are generally set at three standard deviations above and below the
acceptable mean of data.
A, B, and D are incorrect because one, two, and six standard deviations are not correct. Control
limits are generally set at three standard deviations above and below the acceptable mean of data.
Question 2
pts
Which Project Resource Management process often requires the project manager to use the tool
and technique of decision making?
A. Plan Resource Management
B. Estimate Activity Resources
Correct!
C. Acquire Resources
D. Control Resources
C is correct. Decision making is listed as a tool and technique of Acquire Resources for use with
establishing criteria for decision analysis to choose physical project resources and the project
team.
A, B, and D are incorrect because the decision-making tool and technique is not listed in any of
these processes. However, common sense would say use whatever technique you need to
whenever it may be helpful.
, Question 3
pts
Your team members have completed work to perform quality control on the project. Which of the
following outputs would you not expect them to produce because of this work?
Correct!
A. Quality metrics
B. Validated changes
C. Change requests
D. Quality control measurements
A is correct. Quality metrics is an input into the Control Quality process in the PMBOK Guide.
B, C, and D are incorrect. B is incorrect because validated changes are an output, as they are
work required by an approved change request that has been checked for quality. C is incorrect
because in carrying out this Monitoring and Controlling process, it may be necessary to generate
change requests as an output due to any variances discovered. D is incorrect because quality
control measurements are the primary output from the Control Quality process.
Question 4
pts
You are trying to find the cause of an identified problem on your project by examining a range of
factors that might be linked to the potential problems. What technique are you using?
Correct!
A. Ishikawa diagram
B. Control charts
C. Pareto chart
D. Run chart
A is correct. A cause and effect diagram, also known as an Ishikawa or fishbone (because of its
shape), tries to determine the root cause of a problem, so not just the symptoms are identified.
pts
Upper and lower control limits on a control chart are generally set at how many standard
deviations above and below the acceptable mean?
A. One standard deviation
B. Two standard deviations
Correct!
C. Three standard deviations
D. Six standard deviations
C is correct. Control limits are generally set at three standard deviations above and below the
acceptable mean of data.
A, B, and D are incorrect because one, two, and six standard deviations are not correct. Control
limits are generally set at three standard deviations above and below the acceptable mean of data.
Question 2
pts
Which Project Resource Management process often requires the project manager to use the tool
and technique of decision making?
A. Plan Resource Management
B. Estimate Activity Resources
Correct!
C. Acquire Resources
D. Control Resources
C is correct. Decision making is listed as a tool and technique of Acquire Resources for use with
establishing criteria for decision analysis to choose physical project resources and the project
team.
A, B, and D are incorrect because the decision-making tool and technique is not listed in any of
these processes. However, common sense would say use whatever technique you need to
whenever it may be helpful.
, Question 3
pts
Your team members have completed work to perform quality control on the project. Which of the
following outputs would you not expect them to produce because of this work?
Correct!
A. Quality metrics
B. Validated changes
C. Change requests
D. Quality control measurements
A is correct. Quality metrics is an input into the Control Quality process in the PMBOK Guide.
B, C, and D are incorrect. B is incorrect because validated changes are an output, as they are
work required by an approved change request that has been checked for quality. C is incorrect
because in carrying out this Monitoring and Controlling process, it may be necessary to generate
change requests as an output due to any variances discovered. D is incorrect because quality
control measurements are the primary output from the Control Quality process.
Question 4
pts
You are trying to find the cause of an identified problem on your project by examining a range of
factors that might be linked to the potential problems. What technique are you using?
Correct!
A. Ishikawa diagram
B. Control charts
C. Pareto chart
D. Run chart
A is correct. A cause and effect diagram, also known as an Ishikawa or fishbone (because of its
shape), tries to determine the root cause of a problem, so not just the symptoms are identified.
