Solution | Latest Update 2026
Question 1
pts
You are using your intranet site to post substantial amounts of information that team members
can log in to read. This is an example of what sort of communication method?
A. Encoding and decoding
B. Push communication
C. Interactive communication
Correct!
D. Pull communication
D is correct. It is called pull communication because recipients access information (pull it down)
at their leisure rather than having it pushed to them.
A, B, and C are incorrect. A is incorrect because encoding and decoding is what senders and
receivers do in the standard communications model. B is incorrect because push
communication occurs when the sender pushes the information to the recipient. C is incorrect
because interactive communication occurs when both sender and recipient engage in mutual
exchange of information concurrently.
A. Lessons learned and milestone planning
, Correct!
B. Frequent reviews of incremental work products and cross-functional project teams
C. Quality gates for each deployment with sign-off on work products
D. A risk register
B is correct. Agile/adaptive teams manage high-variability environments through frequent
reviews of incremental work products and working with crossfunctional project teams to
accelerate knowledge sharing to ensure risks are understood and managed.
A, C, and D are incorrect because they describe tools, techniques, and documents used to
manage risk in a project using a predictive approach.
Question 3
pts
You have called a team member into your office to deal with unacceptable behavior towards
other project team members. After the meeting you decide to follow up to make clear what was
discussed. What is the best form of communication to use in this instance?
Correct!
A. Formal written
B. Formal verbal
C. Informal written
D. Informal verbal