QUESTIONS WITH DETAILED VERIFIED AND 100%
ACCURATE ANSWERS
BUSINESS Correct Answers Includes occupation, profession, trade,
craft, or any other calling for hire.
COMMISSIONER or DIRECTOR Correct Answers The Commissioner
of the Department of Labor, Licensing and Consumer Affairs.
CONSUMER Correct Answers An individual who buys or leases or
agrees to buy or lease consumer goods or services or credit, including a
co-guarantor or surety.
CONSUMER GOODS, SERVICES, CREDIT AND DEBTS Correct
Answers Those which are primarily for personal, household or family
purposes.
CONTRACT Correct Answers An oral or written agreement contained
in one or more documents for the performance of work and includes all
labor, goods and services.
DECEPTIVE TRADE PRACTICES Correct Answers Any false, falsely
disparaging or misleading oral or written statement, visual description,
or other representation of any kind, which has the capacity, tendency or
effect of deceiving or misleading consumers or the consuming public
and is made in connection with a contract, preparation of or performance
of a work estimate or invoice, in the extension of consumer credit, or in
the collection of consumer debts.
,Representations regarding goods or services Correct Answers Goods or
services have sponsorship, approval, accessories, characteristics, uses,
benefits, or quantities that they do not have.
Seller's false claims Correct Answers The seller has a sponsorship,
approval, status, affiliation, or connection that he/she does not have.
Misrepresentation of goods Correct Answers Goods are original or new
if they are deteriorated, altered, reconditioned, reclaimed, or
secondhand.
Quality misrepresentation Correct Answers Goods or services are of a
particular standard, quality, grade, style, or model, if they are of another.
Use of exaggeration Correct Answers The use, in any oral or written
representation, of exaggeration, innuendo or ambiguity as to a material
fact.
Failure to state a material fact Correct Answers Failure to state a
material fact if such failure deceived or tends to deceive.
Disparaging Correct Answers Disparaging the goods, services, or
business of another by false or misleading representations of material
facts.
,Intent to Sell Correct Answers Offering goods or services without intent
to sell them.
Public Demand Limitation Correct Answers Offering goods or services
without intent to supply reasonably expectable public demand unless the
offer disclosed the limitation.
False Price Representations Correct Answers Making false or
misleading representations of facts concerning the reason for, existence
of or amounts of price reductions, or the price in comparison to prices of
competitors or one's own price at a past or future time.
Consumer Rights Misrepresentation Correct Answers Falsely stating
that a consumer transaction involves consumer rights, remedies, or
obligations.
Unneeded Services Misrepresentation Correct Answers Falsely stating
that services, replacements, or repairs are needed.
Sale Price Misrepresentation Correct Answers Falsely stating the
reasons for offering or supplying goods or services at sale or discount
prices.
Appointment Failure Correct Answers The failure by any person
engaged in the delivery, pickup, inspection, or repair of consumer goods
and/or services in the home to keep an appointment to perform the
delivery of consumer goods and/or services on the day agreed upon with
, the consumer unless the consumer has received written or verbal notice
of delay or cancellation before the end of the preceding business day.
Department or Office Correct Answers The Department of Labor,
Licensing and Consumer Affairs.
Engages Correct Answers The undertaking, offering to undertake,
solicitation or agreement to perform a contract.
Licensee Correct Answers A person permitted to engage in a business
licensed pursuant to the provisions of the appropriate article of this
chapter.
Person Correct Answers Includes the definition contained in § 37 of the
General Construction Law of the State of New York, as well as an
individual, partnership, or other entity.
Temporary License Correct Answers A license issued to a person for a
period of time to perform work in accordance with the conditions as
specified by the Director, provided that the holder thereof pays the
required license fee.
What constitutes an unconscionable trade practice? Correct Answers
Any act that unfairly takes advantage of a consumer's lack of
knowledge, ability, experience, or results in a gross disparity between
value received and price paid.