NSG 525: Exam One STUDY SET
Questions with Actual Answers 2026-
2027Updated.
A communication technique where the listener gives the speaker her full attention in order to
understand, respond, and remember what was said is called?
A. Active listening
B. Listening
C. Reflective listening
D. Nonverbal communication - Answer A. Active Listening
How does active listening result in better patient care?
A. Active listening causes patients to be more compliant with their treatments.
B. Active listening demonstrates respect.
C. Health care professionals with good listening skills are able to uncover valuable information
that can be used to provide better care.
D. Patients value providers who are good listeners. - Answer C. Health care professionals with
good listening skills are able to uncover valuable information that can be used to provide better
care.
What type of question promotes more complete answers?
A. Closed-ended
B. Open-ended
C. Reflective
D. Leading - Answer B. Open-ended
Which of these people is displaying the most attentive body language?
A. Lia flips through the medical record and takes notes while the Mrs. Rush explains her medical
history.
B. John makes eye contact with Mr. Smith frequently as he types at his workstation and nods at
one of his comments to show he is paying attention.
C. Elaine puts her papers down and sits down across from Mr. Klein, hands in her lap, and makes
eye contact with him while he explains his situation.
D. Thomas listens to Ms. Brown while he works at making her comfortable, occasionally smiling
or glancing her way. - Answer C. Elaine puts her papers down and sits down across from Mr.
Klein, hands in her lap, and makes eye contact with him while he explains his situation.
,Keri is listening to Mrs. Ellison. They have found a quiet place for their conversation and Keri
leans toward Mrs. Ellison and makes eye contact as they talk. By doing this, Keri is performing
which part of active listening?
A. Giving her full attention
B. Encouraging Mrs. Ellison to elaborate on her statement
C. Communicating her understanding
D. Waiting for Mrs. Ellison to stop talking so she can speak - Answer A. Giving her full
attention
How should you present your qualifications during a job interview?
A. Be modest and let your resume speak for itself.
B. Make up additional qualifications and try to learn them quickly if you are offered the job.
C. Sell yourself by being vocal about your qualifications and backing up your qualifications with
examples.
D. Tell the interviewer what you think they want to hear. - Answer C. Sell yourself by being
vocal about your qualifications and backing up your qualifications with examples.
Getting along with others is an example of what type of skill?
A. Hard
B. Soft
C. Interview
D. Technical - Answer B. Soft
Before an interview, you should:
A. Investigate the company and be prepared to answer questions about how your qualifications
meet the job requirements.
B. Be sure the position meets your salary requirements.
C. Avoid learning too much about the employer so you will not seem too eager.
D. Wear your usual clothes so the interviewer will understand your personal style. - Answer
A. Investigate the company and be prepared to answer questions about how your qualifications
meet the job requirements.
Wearing professional clothing, being well-groomed, speaking professionally, using appropriate
body language and being courteous are all aspects of:
A. Networking.
B. Presenting your qualifications and strengths.
C. Presenting yourself professionally.
D. Researching the employer's preferences. - Answer C. Presenting yourself professionally.
, 5. What is the best way to answer the question if the interviewer asks you about yourself?
A. Answer, then ask the interviewer about herself.
B. Describe your current hobbies and what you like to do to relax.
C. Try to figure out the interviewer's hidden agenda.
D. Discuss information about yourself that ties back into why you would be a good fit for the
job. - Answer D. Discuss information about yourself that ties back into why you would be a
good fit for the job.
A nurse is assessing a patient's neck with the patient seated. Which of the following is
considered an unexpected finding?
A. Jugular vein distention
B. Midline trachea
C. Lack of bruits in carotid arteries
D. Thyroid symmetry bilaterally - Answer A. Jugular vein distention
A nurse is inspecting the patient's ears with an otoscope. Which of the following findings would
be considered normal?
A. A small plastic bead
B. Brownish black tympanic membrane
C. Perforation of the tympanic membrane
D. Small amount of cerumen - Answer D. Small amount of cerumen
In which arteries are bruits considered normal?
A. Carotid arteries
B. Temporal arteries
C. Aortic artery
D. None of the above - Answer D. None of the above
Neck rotation on each side should be:
A. 120 degrees
B. 70 degrees
C. 10 degrees
D. 45 degrees - Answer B. 70 degrees
Questions with Actual Answers 2026-
2027Updated.
A communication technique where the listener gives the speaker her full attention in order to
understand, respond, and remember what was said is called?
A. Active listening
B. Listening
C. Reflective listening
D. Nonverbal communication - Answer A. Active Listening
How does active listening result in better patient care?
A. Active listening causes patients to be more compliant with their treatments.
B. Active listening demonstrates respect.
C. Health care professionals with good listening skills are able to uncover valuable information
that can be used to provide better care.
D. Patients value providers who are good listeners. - Answer C. Health care professionals with
good listening skills are able to uncover valuable information that can be used to provide better
care.
What type of question promotes more complete answers?
A. Closed-ended
B. Open-ended
C. Reflective
D. Leading - Answer B. Open-ended
Which of these people is displaying the most attentive body language?
A. Lia flips through the medical record and takes notes while the Mrs. Rush explains her medical
history.
B. John makes eye contact with Mr. Smith frequently as he types at his workstation and nods at
one of his comments to show he is paying attention.
C. Elaine puts her papers down and sits down across from Mr. Klein, hands in her lap, and makes
eye contact with him while he explains his situation.
D. Thomas listens to Ms. Brown while he works at making her comfortable, occasionally smiling
or glancing her way. - Answer C. Elaine puts her papers down and sits down across from Mr.
Klein, hands in her lap, and makes eye contact with him while he explains his situation.
,Keri is listening to Mrs. Ellison. They have found a quiet place for their conversation and Keri
leans toward Mrs. Ellison and makes eye contact as they talk. By doing this, Keri is performing
which part of active listening?
A. Giving her full attention
B. Encouraging Mrs. Ellison to elaborate on her statement
C. Communicating her understanding
D. Waiting for Mrs. Ellison to stop talking so she can speak - Answer A. Giving her full
attention
How should you present your qualifications during a job interview?
A. Be modest and let your resume speak for itself.
B. Make up additional qualifications and try to learn them quickly if you are offered the job.
C. Sell yourself by being vocal about your qualifications and backing up your qualifications with
examples.
D. Tell the interviewer what you think they want to hear. - Answer C. Sell yourself by being
vocal about your qualifications and backing up your qualifications with examples.
Getting along with others is an example of what type of skill?
A. Hard
B. Soft
C. Interview
D. Technical - Answer B. Soft
Before an interview, you should:
A. Investigate the company and be prepared to answer questions about how your qualifications
meet the job requirements.
B. Be sure the position meets your salary requirements.
C. Avoid learning too much about the employer so you will not seem too eager.
D. Wear your usual clothes so the interviewer will understand your personal style. - Answer
A. Investigate the company and be prepared to answer questions about how your qualifications
meet the job requirements.
Wearing professional clothing, being well-groomed, speaking professionally, using appropriate
body language and being courteous are all aspects of:
A. Networking.
B. Presenting your qualifications and strengths.
C. Presenting yourself professionally.
D. Researching the employer's preferences. - Answer C. Presenting yourself professionally.
, 5. What is the best way to answer the question if the interviewer asks you about yourself?
A. Answer, then ask the interviewer about herself.
B. Describe your current hobbies and what you like to do to relax.
C. Try to figure out the interviewer's hidden agenda.
D. Discuss information about yourself that ties back into why you would be a good fit for the
job. - Answer D. Discuss information about yourself that ties back into why you would be a
good fit for the job.
A nurse is assessing a patient's neck with the patient seated. Which of the following is
considered an unexpected finding?
A. Jugular vein distention
B. Midline trachea
C. Lack of bruits in carotid arteries
D. Thyroid symmetry bilaterally - Answer A. Jugular vein distention
A nurse is inspecting the patient's ears with an otoscope. Which of the following findings would
be considered normal?
A. A small plastic bead
B. Brownish black tympanic membrane
C. Perforation of the tympanic membrane
D. Small amount of cerumen - Answer D. Small amount of cerumen
In which arteries are bruits considered normal?
A. Carotid arteries
B. Temporal arteries
C. Aortic artery
D. None of the above - Answer D. None of the above
Neck rotation on each side should be:
A. 120 degrees
B. 70 degrees
C. 10 degrees
D. 45 degrees - Answer B. 70 degrees
