Questions and Answers
Roles of the nurse – answer advocate
leader
educator
change agent
delegator
collaborator
researcher
manager
care provider
Why is teamwork important? - answer-Increased productivity and speed
-Essential element of patient safety
-National focus on multi-professional teamwork and education
-Importance of continuity of care
-Fragmentation of disciplinary knowledge
-Not one professional able to meet all the complex needs of patients
-Reduced costs
Who is on the health care team? - answer-Administration
-Registered Nurses
-Licensed Practical Nurses
-Unlicensed Assistive Personnel
-Respiratory Therapists
-Physical Therapists
-Case Managers
-Dieticians
-Pharmacists
-Social Workers
-Ancillary staff (housekeeping, biomedical engineering, informatics, etc)
-Patients
Outcomes of teams - answer-Improve patient safety
-Reduce hospitalization time and reduced costs
-Improve health outcomes
-Enhanced patient satisfaction
-Enhanced job satisfaction for team members
Communication techniques - answer-Huddles (meet to make a plan for the day)
-SBAR
-Check-back (verify orders)