QUESTIONS AND ANSWERS
COMPREHENSIVE PREP GUIDE GRADED
A+
⩥ Key components of marketing. Answer: -creating value
-understanding customers
-building relationships
⩥ Marketing Mix (4 P's). Answer: Product, Price, Place(distribution),
Promotion
⩥ Product. Answer: What you are offering to satisfy customer needs
Includes
-physical goods
-services
-idea, ideas
Example
iPhone, haircut, Netflix subscription
, ⩥ Price. Answer: What customers give up to get the product
Includes
-price level
-discounts
-payment terms
Example
-luxury brands raised prices to create a premium image
⩥ Promotion. Answer: How customers learn about the product
Include includes
-advertising
-sales promotions
-public relations
-social media
Example
-Nike commercials