UNIT NO. & TITLE: 39: E-Commerce Strategy
QUALIFICATION: BTEC Level 5 Computing
YEAR: 2020
PREPARED BY: Kunwar Singh
REPORT
ASSESSOR NAME: Mrs. Pinky Gaud
SUBMITTED ON:
1
, Index
Sr. Table Contents Page
No No.
1. LO1: Examine the strategies employed and the impact of 4-22
E-Commerce on business organizations.
P1: Discuss the importance of addressing and meeting 4-8
customer expectations when employing an E- Commerce
strategy.
M1. Analyze organization case studies and examine how 9-13
E-Commerce has been used to improve an element of
business operations.
D1: Critically review the benefits and drawbacks of an 14-22
organization utilizing E-Commerce.
2. LO2 Analyze the hardware, software, web-based and 23-43
database technologies involved in setting up a secure E-
Commerce site
P2: Discuss the technologies involved in setting up a secure 23-31
E-Commerce site.
M2: Justify the importance of communications technology 32-36
in E- Commerce design.
D2: Evaluate the role that database technology plays in 37-43
the development and sustainability of E-Commerce.
3. LO3: Communicate the outcomes of a research project to 44-86
identified stakeholders.
P3: Discuss the types of strategies that could be used to 44-48
drive an E- Commerce solution.
P4: Design an E-Commerce solution based on a specified 49-53
requirement or strategy.
M3: Analyze the factors and resources that should be 54-69
considered when designing an E- Commerce strategy.
M4: Differentiate between the types of payment systems 70-78
that are integral to E- Commerce success.
D3: Appraise the design and functionality of the E- 79-86
Commerce solution.
2
,4. LO4: Implement an E-Commerce strategy based on a 87-102
given end user requirement or specification.
P5: Implement an E-Commerce solution based on a 87-91
specified requirement or strategy
M5: Produce a detailed SWOT analysis to support the 92-97
implemented E-Commerce design.
D4: Evaluate the success of the E-Commerce 98-102
implementation and identify how it fulfils a specified
requirement or strategy.
5. References. 103
3
, LO1 Examine the strategies employed and the impact of E-
Commerce on business organizations
P1 Discuss the importance of addressing and meeting customer
expectations when employing an E-Commerce strategy.
As a senior full-stack developer and Team leader for a Codeworks Software
solution. It’s my responsibility to Discuss the importance of addressing and
meeting customer expectations when employing an E-Commerce strategy.
Openly discuss solutions
Industries that have highly informed customer support teams should be well-
versed in the resolutions to every potential problem and be able to speak to
those potentials quickly.
One important way industries can manage customer service prospects is by
openly discussing possible resolutions to a problem with the client.
By listing off possible determinations, support teams authorize their clients to
understand the complication of a particular problem and involve directly with
its answer.
Additionally, by painting a clear picture of conceivable results, service teams
ensure customers don't have unlikely expectations of how simple or difficult the
determination will be.
4
QUALIFICATION: BTEC Level 5 Computing
YEAR: 2020
PREPARED BY: Kunwar Singh
REPORT
ASSESSOR NAME: Mrs. Pinky Gaud
SUBMITTED ON:
1
, Index
Sr. Table Contents Page
No No.
1. LO1: Examine the strategies employed and the impact of 4-22
E-Commerce on business organizations.
P1: Discuss the importance of addressing and meeting 4-8
customer expectations when employing an E- Commerce
strategy.
M1. Analyze organization case studies and examine how 9-13
E-Commerce has been used to improve an element of
business operations.
D1: Critically review the benefits and drawbacks of an 14-22
organization utilizing E-Commerce.
2. LO2 Analyze the hardware, software, web-based and 23-43
database technologies involved in setting up a secure E-
Commerce site
P2: Discuss the technologies involved in setting up a secure 23-31
E-Commerce site.
M2: Justify the importance of communications technology 32-36
in E- Commerce design.
D2: Evaluate the role that database technology plays in 37-43
the development and sustainability of E-Commerce.
3. LO3: Communicate the outcomes of a research project to 44-86
identified stakeholders.
P3: Discuss the types of strategies that could be used to 44-48
drive an E- Commerce solution.
P4: Design an E-Commerce solution based on a specified 49-53
requirement or strategy.
M3: Analyze the factors and resources that should be 54-69
considered when designing an E- Commerce strategy.
M4: Differentiate between the types of payment systems 70-78
that are integral to E- Commerce success.
D3: Appraise the design and functionality of the E- 79-86
Commerce solution.
2
,4. LO4: Implement an E-Commerce strategy based on a 87-102
given end user requirement or specification.
P5: Implement an E-Commerce solution based on a 87-91
specified requirement or strategy
M5: Produce a detailed SWOT analysis to support the 92-97
implemented E-Commerce design.
D4: Evaluate the success of the E-Commerce 98-102
implementation and identify how it fulfils a specified
requirement or strategy.
5. References. 103
3
, LO1 Examine the strategies employed and the impact of E-
Commerce on business organizations
P1 Discuss the importance of addressing and meeting customer
expectations when employing an E-Commerce strategy.
As a senior full-stack developer and Team leader for a Codeworks Software
solution. It’s my responsibility to Discuss the importance of addressing and
meeting customer expectations when employing an E-Commerce strategy.
Openly discuss solutions
Industries that have highly informed customer support teams should be well-
versed in the resolutions to every potential problem and be able to speak to
those potentials quickly.
One important way industries can manage customer service prospects is by
openly discussing possible resolutions to a problem with the client.
By listing off possible determinations, support teams authorize their clients to
understand the complication of a particular problem and involve directly with
its answer.
Additionally, by painting a clear picture of conceivable results, service teams
ensure customers don't have unlikely expectations of how simple or difficult the
determination will be.
4
