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ARM 400 SEGMENT C ASSIGNMENT 9

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ARM 400 SEGMENT C ASSIGNMENT 9

Institution
ARM 400
Course
ARM 400

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ARM 400 SEGMENT C ASSIGNMENT 9


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1 of 20

Term



The development and implementation of a business continuity plan
entails seven steps. Which one of the following steps involves
assessing what events may occur, when they will occur, and how they
could affect achievement of key objectives?



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Conducting a business impact Establishing a crisis management
analysis team




Implementing a disaster recovery
Developing a communication plan
strategy


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, 2 of 20

Term


The opening day finally arrived for a local amusement park that
advertised its new roller coaster for months. The crowds were bigger
than normal that day as folks lined up to try the new thrill ride.
Everything was going well for the first few hours until around mid-day
the ride all of a sudden screeched to a halt in the middle of a run.
Fortunately the delay was only 15 minutes and the coaster was on flat
track at the time and not a loop. However some technical issues
prevented the ride from continuing that day and it had to be shut
down. As a result, many patrons were upset and disappointed with the
outcome. Knowing that successfully managing reputational risk
involves quickly recognizing the risk to reputation, rapidly making
important decisions to manage the risk and relying on leadership and
culture for a favorable outcome, all of the following fit this criteria,
EXCEPT:



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Publishing a press release on the root Providing vouchers that give free ice
cause and corrective action taken to cream cones to all patrons in the park
avoid future incidents. that day.




Reminding patrons that their Hiring a crisis-management firm to
attendance comes with an promote the big-box's corporate
assumption of risk and no social responsibility program and
guarantees. respond if a disaster occurs.

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Institution
ARM 400
Course
ARM 400

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Uploaded on
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