WGU C215 OA EXAM OPERATIONS MANAGEMENT
QUESTIONS WITH CORRECT ANSWERS
Average amount of time product take to move through the system
Thoughput time
demand-based options
A group of options that respond to demand fluctuations through the use of
inventory or back orders, or by shifting the demand pattern.
finished goods inventory
-manufactured items that are completed and ready for sale
-used to absorb demand fluctuations
shifting demand
a marketing strategy that attempts to shift demand from peak periods to nonpeak
periods to smooth out the demand pattern
level aggregate plan
A planning approach that produces the same quantity each time period. Inventory
and back orders are used to absorb demand fluctuations.
chase aggregate plan
,a planning approach that varies production to meet demand each period
hybrid aggregate plan
a planning approach that uses a combination of level and chase approaches while
developing the aggregate plan
Sales and Operations Planning
The process that companies use to keep demand and supply in balance and to
coordinate distribution, marketing, and financial plans.
aggregate plan
Includes the budgeted levels of finished products, inventory, backlogs, workforce
size, and aggregate production rate needed to support the marketing plan.
synonym for aggregate plan
production plan
Master Production Schedule (MPS)
, A part of the material requirements plan that details how many end items will be
produced within specified periods of time
-anticipated production schedule
Point of Departure (POD)
the percentage of normal capacity your company is currently operating at
psychological criteria
a subjective definition that focuses on the judgmental evaluation of what
constitutes product or service quality
quality circle
a team of employees who meet on company time to solve problems of product
quality
Fishbone diagram
cause and effect diagram
Flowchart
QUESTIONS WITH CORRECT ANSWERS
Average amount of time product take to move through the system
Thoughput time
demand-based options
A group of options that respond to demand fluctuations through the use of
inventory or back orders, or by shifting the demand pattern.
finished goods inventory
-manufactured items that are completed and ready for sale
-used to absorb demand fluctuations
shifting demand
a marketing strategy that attempts to shift demand from peak periods to nonpeak
periods to smooth out the demand pattern
level aggregate plan
A planning approach that produces the same quantity each time period. Inventory
and back orders are used to absorb demand fluctuations.
chase aggregate plan
,a planning approach that varies production to meet demand each period
hybrid aggregate plan
a planning approach that uses a combination of level and chase approaches while
developing the aggregate plan
Sales and Operations Planning
The process that companies use to keep demand and supply in balance and to
coordinate distribution, marketing, and financial plans.
aggregate plan
Includes the budgeted levels of finished products, inventory, backlogs, workforce
size, and aggregate production rate needed to support the marketing plan.
synonym for aggregate plan
production plan
Master Production Schedule (MPS)
, A part of the material requirements plan that details how many end items will be
produced within specified periods of time
-anticipated production schedule
Point of Departure (POD)
the percentage of normal capacity your company is currently operating at
psychological criteria
a subjective definition that focuses on the judgmental evaluation of what
constitutes product or service quality
quality circle
a team of employees who meet on company time to solve problems of product
quality
Fishbone diagram
cause and effect diagram
Flowchart
