Sales Management D099 2026
Expert Verifed Ace the Text
relationship selling - ANSWER ✔✔sales technique that focuses on
the interaction between the buyer and the salesperson rather than the
price or details of the product
value creation - ANSWER ✔✔the performance of actions that
increase the worth of goods, services, or even a business
,sales process - ANSWER ✔✔incorporates actually selling the
company's products or service to its customers
personal selling - ANSWER ✔✔a type of selling that uses person-to-
person interaction to sell products and services
customer loyalty - ANSWER ✔✔having a positive attitude toward a
product or brand, which includes supportive behavior from the customer
brand trust - ANSWER ✔✔the willingness of the average consumer
to rely on the ability of the brand to perform its stated function
conversion rates - ANSWER ✔✔the percentage of prospective
customers who take a specific action you want
sales forecast - ANSWER ✔✔the process of estimating future sales
operational budget - ANSWER ✔✔a plan for expenditures required to
maintain the functioning of a business venture or public organization
product-market fit - ANSWER ✔✔degree to which a product satisfies
a strong market demand
corporate structure - ANSWER ✔✔an organization's different
departments or business units within a company to achieve its overall
mission and goals
,functional structure - ANSWER ✔✔an organization structure that
groups employees according to a specialized or similar set of roles or
tasks
modular structure - ANSWER ✔✔divides the business into small,
tightly knit SBUs, which focus on specific elements of the organizational
process
strategic business unit - ANSWER ✔✔a profit center that focuses on
product offering and market segment
competitive advantage - ANSWER ✔✔a condition or circumstance
that puts a company in a favorable or superior business position
sustainable competitive advantage - ANSWER ✔✔company assets,
attributes, or abilities that are difficult to duplicate or exceed and provide
a superior or favorable long-term position over competitors
customer relationship management (CRM) - ANSWER ✔✔processes
implemented by a company to handle its contact with customers with the
goal of creating a unified customer experience to maximize retention
business intelligence (BI) - ANSWER ✔✔the use of data in an
enterprise to facilitate decision-making. It encompasses understanding
the actual operation of the company, as well as the anticipation of future
COPYRIGHT©NINJANERD 2025/2026. YEAR PUBLISHED 2026. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
3
, events, with the aim of providing knowledge to support business
decisions
big data analytics - ANSWER ✔✔large, complex data sets that
require non-traditional data processing software to predict trends and
forecasts
organizational ethics - ANSWER ✔✔the principles and standards by
which businesses operate and it is how an organization responds to an
internal or external stimulus
marketing concept - ANSWER ✔✔identifying customer needs and
then producing the goods or services that will satisfy those needs while
making a profit for the organization
"right" principle - ANSWER ✔✔getting the right goods or services to
the right people at the right place, time, and price, using the right
promotional techniques
promotion - ANSWER ✔✔the attempt by marketers to inform,
persuade, or remind consumers and industrial users to engage in the
exchange process
Expert Verifed Ace the Text
relationship selling - ANSWER ✔✔sales technique that focuses on
the interaction between the buyer and the salesperson rather than the
price or details of the product
value creation - ANSWER ✔✔the performance of actions that
increase the worth of goods, services, or even a business
,sales process - ANSWER ✔✔incorporates actually selling the
company's products or service to its customers
personal selling - ANSWER ✔✔a type of selling that uses person-to-
person interaction to sell products and services
customer loyalty - ANSWER ✔✔having a positive attitude toward a
product or brand, which includes supportive behavior from the customer
brand trust - ANSWER ✔✔the willingness of the average consumer
to rely on the ability of the brand to perform its stated function
conversion rates - ANSWER ✔✔the percentage of prospective
customers who take a specific action you want
sales forecast - ANSWER ✔✔the process of estimating future sales
operational budget - ANSWER ✔✔a plan for expenditures required to
maintain the functioning of a business venture or public organization
product-market fit - ANSWER ✔✔degree to which a product satisfies
a strong market demand
corporate structure - ANSWER ✔✔an organization's different
departments or business units within a company to achieve its overall
mission and goals
,functional structure - ANSWER ✔✔an organization structure that
groups employees according to a specialized or similar set of roles or
tasks
modular structure - ANSWER ✔✔divides the business into small,
tightly knit SBUs, which focus on specific elements of the organizational
process
strategic business unit - ANSWER ✔✔a profit center that focuses on
product offering and market segment
competitive advantage - ANSWER ✔✔a condition or circumstance
that puts a company in a favorable or superior business position
sustainable competitive advantage - ANSWER ✔✔company assets,
attributes, or abilities that are difficult to duplicate or exceed and provide
a superior or favorable long-term position over competitors
customer relationship management (CRM) - ANSWER ✔✔processes
implemented by a company to handle its contact with customers with the
goal of creating a unified customer experience to maximize retention
business intelligence (BI) - ANSWER ✔✔the use of data in an
enterprise to facilitate decision-making. It encompasses understanding
the actual operation of the company, as well as the anticipation of future
COPYRIGHT©NINJANERD 2025/2026. YEAR PUBLISHED 2026. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
3
, events, with the aim of providing knowledge to support business
decisions
big data analytics - ANSWER ✔✔large, complex data sets that
require non-traditional data processing software to predict trends and
forecasts
organizational ethics - ANSWER ✔✔the principles and standards by
which businesses operate and it is how an organization responds to an
internal or external stimulus
marketing concept - ANSWER ✔✔identifying customer needs and
then producing the goods or services that will satisfy those needs while
making a profit for the organization
"right" principle - ANSWER ✔✔getting the right goods or services to
the right people at the right place, time, and price, using the right
promotional techniques
promotion - ANSWER ✔✔the attempt by marketers to inform,
persuade, or remind consumers and industrial users to engage in the
exchange process
