LATG Final Practice Exam
The ability to maintain a good rapport with upper management and outside agencies
represents what type of skill?
a.
Technical skills
b.
People skills
c.
Conceptual skills
d.
Communication skills - answerb
Which of the following is a step involved in goal-setting?
a.
Monitoring worker productivity in goal-related tasks
b.
Tracking the expenses related to the goal
c.
Deciding what resources are needed to reach the goal
d.
All of the above - answerc
Which of the following issues represents a good people management practice?
a.
Make sure all salaries are competitive to those of other nearby institutions.
b.
Balance the needs of the employees with the needs of the institution.
c.
Give your staff a sense of "ownership" by letting them decide which tasks need to be
done and when.
d.
All of the above - answerb
Which of the following statements represents the type of comment the supervisor
should use in commenting on a completed task?
a.
"Not bad, but you could do better next time with this other disinfectant."
b.
"O.K., but you used a wrong disinfectant."
c.
"You did a good job cleaning. Next time use the other disinfectant."
d.
, "Please use the right disinfectant next time, or I'll have to discipline you." - answerc
Planning your work by prioritizing your activity into levels of high, medium, and low is a
function of what management tool?
a.
Material management
b.
Personnel management
c.
Time management
d.
Expense management - answerc
What is the recommended first step for efficiently planning your work each day?
a.
Schedule the same amount of work time each day.
b.
Make a list of what has to be done.
c.
Change your peak energy time to 9:00 - 11:00 in the morning.
d.
Set the unit's goals. - answerb
Which is an example of good feedback?
a.
"Next time please put down the stack gently so they won't develop cracks."
b.
"Stop handling the cages so roughly please."
c.
"We're not allowed to handle cages roughly."
d.
"These cages are cracked because you handle them too roughly." - answera
What is the key to providing job variety in a facility?
a.
The skill level of the employees
b.
Rotating shifts
c.
Flexibility in work assignments
d.
The number of employees working each shift - answerc
What is the best way to make sure that employees understand how to perform a new
task?
a.
The ability to maintain a good rapport with upper management and outside agencies
represents what type of skill?
a.
Technical skills
b.
People skills
c.
Conceptual skills
d.
Communication skills - answerb
Which of the following is a step involved in goal-setting?
a.
Monitoring worker productivity in goal-related tasks
b.
Tracking the expenses related to the goal
c.
Deciding what resources are needed to reach the goal
d.
All of the above - answerc
Which of the following issues represents a good people management practice?
a.
Make sure all salaries are competitive to those of other nearby institutions.
b.
Balance the needs of the employees with the needs of the institution.
c.
Give your staff a sense of "ownership" by letting them decide which tasks need to be
done and when.
d.
All of the above - answerb
Which of the following statements represents the type of comment the supervisor
should use in commenting on a completed task?
a.
"Not bad, but you could do better next time with this other disinfectant."
b.
"O.K., but you used a wrong disinfectant."
c.
"You did a good job cleaning. Next time use the other disinfectant."
d.
, "Please use the right disinfectant next time, or I'll have to discipline you." - answerc
Planning your work by prioritizing your activity into levels of high, medium, and low is a
function of what management tool?
a.
Material management
b.
Personnel management
c.
Time management
d.
Expense management - answerc
What is the recommended first step for efficiently planning your work each day?
a.
Schedule the same amount of work time each day.
b.
Make a list of what has to be done.
c.
Change your peak energy time to 9:00 - 11:00 in the morning.
d.
Set the unit's goals. - answerb
Which is an example of good feedback?
a.
"Next time please put down the stack gently so they won't develop cracks."
b.
"Stop handling the cages so roughly please."
c.
"We're not allowed to handle cages roughly."
d.
"These cages are cracked because you handle them too roughly." - answera
What is the key to providing job variety in a facility?
a.
The skill level of the employees
b.
Rotating shifts
c.
Flexibility in work assignments
d.
The number of employees working each shift - answerc
What is the best way to make sure that employees understand how to perform a new
task?
a.
