LATG
Conceptual skills - answer The ability to think analytically or creatively
The ability to clearly relate the facility's goals to the staff is an example of: - answer
Communication skills
The ability to motivate and encourage the staff is an example of what type of managerial
skill? - answer People
Who usually established the majority of the unit's goals? - answer Upper-level
management
What best describes 'organizing' - answer Establishing a structure
Developing a reporting structure can be classified as what kind of activity? - answer
Organizing
What is a basic principle that should be used when staffing a facility? - answer Dividing
the workload so that an average person can reasonably accomplish the tasks within the
regular working hours
What is generally the best way to ensure that the facility is staffed every day while
keeping the budget in check? - answerUsing a rotating weekend and holiday duty
system?
What is the recommended order of steps in hiring staff? - answerDeveloping a job
description, recruiting, interviewing, selecting
Which issue should an interviewer NOT ask about when a job applicant is being
interviewed? - answerApplicant's age
At which level of Maslow's hierarchy of needs would you place providing adequate
security in the facility? - answerSafety needs
According to Maslow's hierarchy of needs, giving an employee a promotion would help
satisfy which type of need? - answerEsteem
What is a statement that best describes the intent of the 'mirror principle'? - answerYour
employees will generally react toward you the way you act toward them
Which approach would be the best way to avoid high employee turnover? - answerOffer
flexible work hours
Conceptual skills - answer The ability to think analytically or creatively
The ability to clearly relate the facility's goals to the staff is an example of: - answer
Communication skills
The ability to motivate and encourage the staff is an example of what type of managerial
skill? - answer People
Who usually established the majority of the unit's goals? - answer Upper-level
management
What best describes 'organizing' - answer Establishing a structure
Developing a reporting structure can be classified as what kind of activity? - answer
Organizing
What is a basic principle that should be used when staffing a facility? - answer Dividing
the workload so that an average person can reasonably accomplish the tasks within the
regular working hours
What is generally the best way to ensure that the facility is staffed every day while
keeping the budget in check? - answerUsing a rotating weekend and holiday duty
system?
What is the recommended order of steps in hiring staff? - answerDeveloping a job
description, recruiting, interviewing, selecting
Which issue should an interviewer NOT ask about when a job applicant is being
interviewed? - answerApplicant's age
At which level of Maslow's hierarchy of needs would you place providing adequate
security in the facility? - answerSafety needs
According to Maslow's hierarchy of needs, giving an employee a promotion would help
satisfy which type of need? - answerEsteem
What is a statement that best describes the intent of the 'mirror principle'? - answerYour
employees will generally react toward you the way you act toward them
Which approach would be the best way to avoid high employee turnover? - answerOffer
flexible work hours
