WGU C235 Training and Development Exam |
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Terms in this set (596)
360 Degree Review Receiving feedback from all those affected by the
work of a particular individual, including customers,
suppliers, bosses, subordinates, peers, and others.
4 Cs Communication skills, collaboration skills, cognitive
skills, and consulting skills.
ABC Rule A way in which to deliver both positive and
negative feedback that is non-accusatory and non-
inflammatory ("When you do A, then I feel B, and
the organizational consequences are C").
ADDIE Model A common framework for training and
development where the five steps in the model are
Assessment, Design, Development,
Implementation, and Evaluation.
ATD Competency Model States the competencies needed by trainers and
facilitators, including "foundational" competencies,
such as interpersonal skills (e.g., communicating
effectively), business and management knowledge
(e.g., thinking strategically), and personal traits (e.g.,
adaptability).
, Action Learning An approach to leadership development that
integrates classroom learning and on-the-job
learning by working on real problems.
Adulthood Lasts generally from mid-thirties to near retirement
age. The primary developmental task of this stage is
called generativity.
Adverse Impact A substantially different rate of selection in hiring,
promotion or other employment decision which
works to the disadvantage of members of a race,
sex or ethnic group.
Affirmation Also known as "positive self-talk," there is some
evidence that top performers use positive thoughts
and eliminate preconceived personal limitations.
Affirmative Defense Supervisors are taught what sexual harassment is,
how to prevent it, and what to do in case an
employee claims that he or she has been a victim
of sexual harassment.
Age Discrimination in Employment Law that prohibits discrimination in employment
Act against persons age 40 and over.
Alternation Ranking A ranking approach where a supervisor will identify
the top and bottom performers, remove their
names from the group of ratees, and repeat this
process until all employees are ranked.
Americans with Disabilities Act A law that states an employer may not discriminate
against either an applicant or a current employee
because he or she was previously disabled or
appears to be disabled.
Questions and Answers | Verified Solutions | 2026
Edition | Pass Guaranteed
Save
Terms in this set (596)
360 Degree Review Receiving feedback from all those affected by the
work of a particular individual, including customers,
suppliers, bosses, subordinates, peers, and others.
4 Cs Communication skills, collaboration skills, cognitive
skills, and consulting skills.
ABC Rule A way in which to deliver both positive and
negative feedback that is non-accusatory and non-
inflammatory ("When you do A, then I feel B, and
the organizational consequences are C").
ADDIE Model A common framework for training and
development where the five steps in the model are
Assessment, Design, Development,
Implementation, and Evaluation.
ATD Competency Model States the competencies needed by trainers and
facilitators, including "foundational" competencies,
such as interpersonal skills (e.g., communicating
effectively), business and management knowledge
(e.g., thinking strategically), and personal traits (e.g.,
adaptability).
, Action Learning An approach to leadership development that
integrates classroom learning and on-the-job
learning by working on real problems.
Adulthood Lasts generally from mid-thirties to near retirement
age. The primary developmental task of this stage is
called generativity.
Adverse Impact A substantially different rate of selection in hiring,
promotion or other employment decision which
works to the disadvantage of members of a race,
sex or ethnic group.
Affirmation Also known as "positive self-talk," there is some
evidence that top performers use positive thoughts
and eliminate preconceived personal limitations.
Affirmative Defense Supervisors are taught what sexual harassment is,
how to prevent it, and what to do in case an
employee claims that he or she has been a victim
of sexual harassment.
Age Discrimination in Employment Law that prohibits discrimination in employment
Act against persons age 40 and over.
Alternation Ranking A ranking approach where a supervisor will identify
the top and bottom performers, remove their
names from the group of ratees, and repeat this
process until all employees are ranked.
Americans with Disabilities Act A law that states an employer may not discriminate
against either an applicant or a current employee
because he or she was previously disabled or
appears to be disabled.
