WGU D099 Sales Management Exam | Questions
and Answers | Verified Solutions | 2026 Edition |
Pass Guaranteed
Save
Terms in this set (701)
"right" principle Getting the right goods or services to the right
people at the right place, time, and price, using the
right promotional techniques
360-degree customer view A process of collecting aggregated data from
various customer touchpoints for complete
understanding of the customer and to guide
interactions with the customer
401(k) plans A qualified retirement plan that allows eligible
employees of a company to save and invest for
their own retirement on a tax-deferred basis
80/20 rule Suggests that 20 percent of your activities will
account for 80 percent of your results
absolute error percentage A measure of error that can be calculated by
subtracting the absolute value of the difference
between the actual sales and the forecasted sales
divided by the actual sales
, absorption costing Companies treat all manufacturing costs, including
both fixed and variable manufacturing costs, as
product costs
account management Maintaining a long-term relationship with
customers who purchased from the firm in the past
account-based marketing (ABM) Concentrates sales and marketing resources on a
clearly defined set of target accounts within a
market and employs personalized campaigns
designed to resonate with each account
accounts Current business clients' records of transactions
achievement test A type of test that measures someone's current
knowledge
Active accounts Have consistent transactions and engagement with
the business
activity center An activity center is a unit of the organization that
performs some activity
activity goals A metric that measures how many sales calls of
each type a representative has to make in a certain
period of time
Activity-based costing A costing method that first assigns costs to
activities, then assigns costs to products based on
their consumption of activities
adaptive selling Using social styles to customize a sales approach
to the specific customer
and Answers | Verified Solutions | 2026 Edition |
Pass Guaranteed
Save
Terms in this set (701)
"right" principle Getting the right goods or services to the right
people at the right place, time, and price, using the
right promotional techniques
360-degree customer view A process of collecting aggregated data from
various customer touchpoints for complete
understanding of the customer and to guide
interactions with the customer
401(k) plans A qualified retirement plan that allows eligible
employees of a company to save and invest for
their own retirement on a tax-deferred basis
80/20 rule Suggests that 20 percent of your activities will
account for 80 percent of your results
absolute error percentage A measure of error that can be calculated by
subtracting the absolute value of the difference
between the actual sales and the forecasted sales
divided by the actual sales
, absorption costing Companies treat all manufacturing costs, including
both fixed and variable manufacturing costs, as
product costs
account management Maintaining a long-term relationship with
customers who purchased from the firm in the past
account-based marketing (ABM) Concentrates sales and marketing resources on a
clearly defined set of target accounts within a
market and employs personalized campaigns
designed to resonate with each account
accounts Current business clients' records of transactions
achievement test A type of test that measures someone's current
knowledge
Active accounts Have consistent transactions and engagement with
the business
activity center An activity center is a unit of the organization that
performs some activity
activity goals A metric that measures how many sales calls of
each type a representative has to make in a certain
period of time
Activity-based costing A costing method that first assigns costs to
activities, then assigns costs to products based on
their consumption of activities
adaptive selling Using social styles to customize a sales approach
to the specific customer
