ACTUAL TEST PAPER QUESTIONS SOLUTIONS
VERIFIED COMPLETE STUDY PACKAGE
◉ International Shipping/Mailing Methods (5).
Answer: Global Express Guaranteed (GXG)
Priority Mail Express International (PMEI)
Priority Mail International (PMI)
First Class Package International
First Class Mail International
◉ Balloon Price.
Answer: - Applies to Retail Ground (all zones)
- Applies to Priority Mail (zones 1-4)
- Weighs under 20 pounds
- Measures more than 84" (but less than 108") in total length and
girth.
◉ Oversize Price.
Answer: - Applies to Retail Ground only
- More than 108" but less than 130" in total length and girth
,◉ Dimensional Weight Pricing.
Answer: - Applies to Priority Mail
- Addressed to zones 5-9
- Measures (L x W x H) over one cubic foot or 1,728 cubic inches
◉ Parcel Return Service.
Answer: This allows customers to return merchandise to merchants
without having to pay postage (postage has already been prepaid by
the merchant).
◉ Priority Mail Express.
Answer: - Guaranteed 1-2 day delivery (domestic)
- Includes $100 insurance and free tracking
◉ Priority Mail.
Answer: - 1-3 day delivery
- Includes tracking and $50 worth of insurance
- For domestic packages weighing up to 70 lbs and 108"
◉ Domestic Mail.
,Answer: Consists of items sent within the United States, its
territories, possessions, APO's, FPO's, DPO's, and the UN.
◉ Mailing Services (6).
Answer: Services for which USPS does not have to compete for
business (Market Dominant).
- First Class Mail
- Periodicals
- USPS Marketing Mail (EDDM)
- Media Mail
- Library Mail
- Extra Services
◉ Shipping Services (6).
Answer: Services where the USPS competes with other companies,
such as UPS and FedEx.
- Priority Mail Express
- Priority Mail
- First Class Package Service
- Retail Ground
- Parcel Return Service
- International Mail
, ◉ S.O.L.E.R..
Answer: Squarely face the person
Open your posture
Lean towards the sender
Eye contact
Relax while attending
◉ First Class Package Service (Retail).
Answer: 3-5 Days for delivery
Must weigh 13 oz. or less
Includes Tracking
◉ Periodicals.
Answer: Items published at least 4 times a year from a known
publisher.
◉ USPS Marketing Mail (includes EDDM).
Answer: Consists of printed matter, flyers, advertising, catalogs,
newsletters and small packages.
- Must contain at least 200 pieces or 50 pounds per mailing