WGU C954 Final Exam Study Guide -Information
Technology Management | Questions and
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Terms in this set (243)
Which data set consumes disk space B
equal to the change in the data since
it was last captured?
A. Static
B. Snapshot
C. Dynamic
D. Big
A business wants to allow its B
employees to communicate online
with each other in real time.
What should the business use to
achieve this?
A. Word processor
B. Instant messaging
C. Spreadsheet
D. Email
,An organization wants to calculate C
its sales by region.
Which type of software will serve this
need?
A. Personnel management
B. Inventory management
C. Customer relationship
management (CRM)
D. Human resources management
(HRM)
Which component functions as a C
computer's working memory?
A. Central processing unit (CPU)
B. Read-only memory (ROM)
C. Random access memory (RAM)
D. Solid state drive (SSD)
What is a secondary storage C
medium?
A. Read-only memory
B. Cache
C. Magnetic tape
D. Random access memory
,Which type of network should a A
company use if they want to connect
a group of computers in an office
building?
A. LAN
B. WAN
C. PAN
D. MAN
Which network topology uses a C
central hub to which all devices on
the network are connected?
A. Wireless
B. Bus
C. Star
D. Hybrid
Which multiuser operating system C
originated at AT&T's Bell
Laboratories?
A. OS X
B. Android
C. Unix
D. Linux
, Which lifecycle stage of ITIL focuses A
on ensuring that a business's
objectives align with those of the IT
provider?
A. Service strategy (SS)
B. Service transition (ST)
C. Service design (SD)
D. Service operation (SO)
Why was ITIL developed? D
A. As an assessment tool to be used
globally in the IT industry
B. As a consulting organization to
support the IT industry globally
C. As a global oversight committee
for the IT industry
D. As a guide to be used globally in
the IT industry
Which two subcategories are found AE
within the service strategy stages?
Choose 2 answers.
A. Demand management
B. Knowledge management
C. Access management
D. Problem management
E. Financial management
Technology Management | Questions and
Answers | Verified Solutions | 2026 Edition | Pass
Guaranteed
Save
Terms in this set (243)
Which data set consumes disk space B
equal to the change in the data since
it was last captured?
A. Static
B. Snapshot
C. Dynamic
D. Big
A business wants to allow its B
employees to communicate online
with each other in real time.
What should the business use to
achieve this?
A. Word processor
B. Instant messaging
C. Spreadsheet
D. Email
,An organization wants to calculate C
its sales by region.
Which type of software will serve this
need?
A. Personnel management
B. Inventory management
C. Customer relationship
management (CRM)
D. Human resources management
(HRM)
Which component functions as a C
computer's working memory?
A. Central processing unit (CPU)
B. Read-only memory (ROM)
C. Random access memory (RAM)
D. Solid state drive (SSD)
What is a secondary storage C
medium?
A. Read-only memory
B. Cache
C. Magnetic tape
D. Random access memory
,Which type of network should a A
company use if they want to connect
a group of computers in an office
building?
A. LAN
B. WAN
C. PAN
D. MAN
Which network topology uses a C
central hub to which all devices on
the network are connected?
A. Wireless
B. Bus
C. Star
D. Hybrid
Which multiuser operating system C
originated at AT&T's Bell
Laboratories?
A. OS X
B. Android
C. Unix
D. Linux
, Which lifecycle stage of ITIL focuses A
on ensuring that a business's
objectives align with those of the IT
provider?
A. Service strategy (SS)
B. Service transition (ST)
C. Service design (SD)
D. Service operation (SO)
Why was ITIL developed? D
A. As an assessment tool to be used
globally in the IT industry
B. As a consulting organization to
support the IT industry globally
C. As a global oversight committee
for the IT industry
D. As a guide to be used globally in
the IT industry
Which two subcategories are found AE
within the service strategy stages?
Choose 2 answers.
A. Demand management
B. Knowledge management
C. Access management
D. Problem management
E. Financial management
