WGU D351 HRM Foundations Exam | Questions
and Answers | Verified Solutions | 2026 Edition |
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Practice questions for this set
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The ability to put yourself in another person's place—to understand not only
what that person is saying but why the individual is communicating that
information to you
Choose an answer
1 Empathy 2 absenteeism
Bona fide occupational qualification
3 4 Affirmative Action
(BFOQ)
Don't know?
Terms in this set (116)
, absenteeism when an employee doesn't show up for work
Accountability The personal duty to someone else (a higher-level
manager or the organization itself) for the effective
use of resources to complete an assignment
Active listening The intention and ability to listen to others, use the
content and context of the communication, and
respond appropriately
Adverse employment action Any action, such as firings, demotions, schedule
reductions, or changes, that would harm the
individual employee
Affirmative Action A series of policies, programs, and initiatives that
have been instituted by various entities within both
government and the private sector that are
designed to prefer hiring of individuals from
protected groups in certain circumstances in an
attempt to mitigate past discrimination
Arbitrator A neutral third party who resolves a conflict by
making a binding decision
assessment center A place where job applicants undergo a series of
tests, interviews, and simulated experiences to
determine their potential for a particular job
Authority The right to give orders, enforce obedience, make
decisions, and commit resources toward
completing organizational goals
and Answers | Verified Solutions | 2026 Edition |
Pass Guaranteed
Save
Practice questions for this set
Learn 1 /7 Study using Learn
The ability to put yourself in another person's place—to understand not only
what that person is saying but why the individual is communicating that
information to you
Choose an answer
1 Empathy 2 absenteeism
Bona fide occupational qualification
3 4 Affirmative Action
(BFOQ)
Don't know?
Terms in this set (116)
, absenteeism when an employee doesn't show up for work
Accountability The personal duty to someone else (a higher-level
manager or the organization itself) for the effective
use of resources to complete an assignment
Active listening The intention and ability to listen to others, use the
content and context of the communication, and
respond appropriately
Adverse employment action Any action, such as firings, demotions, schedule
reductions, or changes, that would harm the
individual employee
Affirmative Action A series of policies, programs, and initiatives that
have been instituted by various entities within both
government and the private sector that are
designed to prefer hiring of individuals from
protected groups in certain circumstances in an
attempt to mitigate past discrimination
Arbitrator A neutral third party who resolves a conflict by
making a binding decision
assessment center A place where job applicants undergo a series of
tests, interviews, and simulated experiences to
determine their potential for a particular job
Authority The right to give orders, enforce obedience, make
decisions, and commit resources toward
completing organizational goals