EVALUATION EXAMS 2026 FULL
SOLUTION STUDY GUIDE
● What are online travel agencies (OTAs)? Answer: Websites that
provide information and allow consumers to book travel services
directly, such as Expedia and Travelocity.
● What is the Philippine Travel Agencies Association (PTAA)? Answer:
An organization that accredits travel agencies in the Philippines,
recognized by international airlines and hotels.
● Name an example of a PTAA accredited travel agency. Answer: Rajah
Travel Corporation.
● Who is considered the first professional travel agent? Answer:
Thomas Cook, who emerged with the introduction of affordable railway
services in the UK.
● What significant contribution did Cox & Kings make in the travel
industry? Answer: They provided travel logistics to the British Army and
claim to be the oldest travel agency in the world.
, ● What was Thomas Cook's first excursion? Answer: A day-long tour
for 570 friends from Leicester to Loughborough in 1841, charged at one
shilling.
● What travel innovation did Thomas Cook introduce in 1868? Answer:
Hotel Coupons, allowing customers to check in without hassle.
● What is a Circular Note and when was it introduced? Answer:
Introduced in 1874, it was an early form of traveler's cheque to help
customers travel safely.
● What is Fiesta Tours and Travel known for? Answer: Providing
personalized service and value rates since May 18, 1982, including
international and domestic ticketing.
● What is the significance of the modern travel agency business?
Answer: It originated from the establishment of Thomas Cook Travel
Company in the mid-19th century.
● What are consolidators in the travel agency context? Answer:
Agencies that sell airline tickets at discounts, often working with airlines
to fill empty seats.
● How do discount agencies operate? Answer: They sell consolidator
tickets or other discounted travel services to the public, sometimes
acting as their own consolidators.