QUESTIONS WITH CORRECT
ANSWERS GRADED A+
◍ Question: Of the four roles of management, controlling covers which of the
following actions:.
Answer: Monitoring actual to standard work performance
◍ Question: The performance of the product as viewed by the customer is
ultimately the most important measure of __________..
Answer: Product quality
◍ ISO.
Answer: Organization that is primarily involved in helping companies to
consistently produce high quality products.
◍ Question: To reduce variation, minimize defects, and to shorten cycle time
are considered __________ goals..
Answer: Quality
◍ Question: Defect prevention is the __________ of the four types of quality
costs..
Answer: Most cost effective
◍ Histogram.
Answer: A type of graph that shows the frequency of distribution of
measured data.
◍ Calibration.
Answer: Adjusting a device to a standard.
◍ Question: A history of dependability and customer satisfaction should be
considered when __________..
, Answer: Evaluating a potential supplier
◍ X bar.
Answer: A chart that will plot the average value of a subgroup
◍ PDCA Cycle.
Answer: Plan Do Check Act
◍ Question: A worker should __________ any time the worker notices a
minor quality problem that is not critical to product function or
performance..
Answer: Notify the supervisor to determine the correct action to take
◍ Question: An employee should report to their supervisor if the following
situation occurs:.
Answer: There is an increase in the number of defective parts produced by a
machine.
◍ Question: Everyone within an organization is responsible for __________
quality..
Answer: Improving
◍ Question: Greater variations in a process may occur when __________..
Answer: Unapproved process adjustments are performed
◍ Quality Audit.
Answer: A systematic examination that ensures that processes are being
performed according to standards and that these standards are being met.
◍ Question: Product development teams should perform a(n) __________ as
early as possible during their design process..
Answer: Design Failure Mode and Effects Analysis
◍ Question: To make sure the appropriate parties are notified, use a
__________..
Answer: Predetermined distribution list
◍ Question: __________ should be validated and approved to ensure
accuracy..
, Answer: Standard operating procedures
◍ DIRFT.
Answer: Doing it right the first time
◍ Question: First piece inspection is required for __________..
Answer: Documenting repeatable setups
◍ Question: The number of defects produced is a measure of __________..
Answer: The effectiveness of a quality assurance system
◍ Question: The quality plan documents how the company is going to reach its
quality goals in the scope of the __________..
Answer: Quality management system
◍ Pareto Chart.
Answer: Graphically depicts the separation of "vital few" from the "trivial
many" data.
◍ Poka-Yoke.
Answer: Japanese for mistake-proofing
◍ QMS.
Answer: Quality Management System
◍ Question: Companies often __________ to create a baseline measurement
for improvements in machine performance..
Answer: Establish a metric
◍ Question: 5S is a lean manufacturing technique that focuses on creating a(n)
__________..
Answer: Clean and orderly work area
◍ Corrective Action.
Answer: A response to an existing problem, known problem or
nonconformity.
◍ Question: Companies typically include policies and procedures for
continuous improvements as part of their __________..