NAB CORE TRAINING BUNDLE 2026
PRACTICE SOLUTIONS FINAL PAPER
GRADED A+
⩥ Selective hearing.
Answer: only hearing what you want to hear
⩥ Differences in knowledge.
Answer: people perceive information differently based on knowledge
⩥ Filter effect.
Answer: tells manager only what they think the manager wants to hear
⩥ subgroup allegiance.
Answer: A subgroup demands allegiance from its members (nurses,
kitchen staff)
⩥ Status difference.
Answer: Staff hesitant to approach a member of a higher status - nurse
aide to doctor
⩥ language barrier.
,Answer: staff does not understand technical jargon
⩥ self-protection.
Answer: staff withholds information that reflects negatively on
themselves
⩥ Information overload.
Answer: Too much information and staff shuts down
⩥ Adverse impact.
Answer: Hiring rate of minorities must be at least 80% of the majority
⩥ Job description.
Answer: Specifies job title, experience, and education requirements,
salary, benefits, who you report to, and then tasks to do the job
⩥ Values and norms.
Answer: These concepts relate to employee behavior and how we shape
that behavior for our needs
⩥ value.
Answer: is like a policy - it is vague (we respect resident rights)
, ⩥ Norm.
Answer: specific like a procedure (it implements the value - we address
all residents in a calm voice by their last name - expected behavior)
⩥ Email.
Answer: Electronic communication through internet
⩥ Fire wire.
Answer: High speed cable that physically connects equipment and
transfers data between them at high speeds that the wire or cable glows
from the fire and heat
⩥ Bluetooth.
Answer: Hands free, wireless
⩥ LIFO.
Answer: last in first out
⩥ FIFO.
Answer: first in first out
⩥ LIFO/FIFO.
Answer: These are used to calculate the value of inventory
PRACTICE SOLUTIONS FINAL PAPER
GRADED A+
⩥ Selective hearing.
Answer: only hearing what you want to hear
⩥ Differences in knowledge.
Answer: people perceive information differently based on knowledge
⩥ Filter effect.
Answer: tells manager only what they think the manager wants to hear
⩥ subgroup allegiance.
Answer: A subgroup demands allegiance from its members (nurses,
kitchen staff)
⩥ Status difference.
Answer: Staff hesitant to approach a member of a higher status - nurse
aide to doctor
⩥ language barrier.
,Answer: staff does not understand technical jargon
⩥ self-protection.
Answer: staff withholds information that reflects negatively on
themselves
⩥ Information overload.
Answer: Too much information and staff shuts down
⩥ Adverse impact.
Answer: Hiring rate of minorities must be at least 80% of the majority
⩥ Job description.
Answer: Specifies job title, experience, and education requirements,
salary, benefits, who you report to, and then tasks to do the job
⩥ Values and norms.
Answer: These concepts relate to employee behavior and how we shape
that behavior for our needs
⩥ value.
Answer: is like a policy - it is vague (we respect resident rights)
, ⩥ Norm.
Answer: specific like a procedure (it implements the value - we address
all residents in a calm voice by their last name - expected behavior)
⩥ Email.
Answer: Electronic communication through internet
⩥ Fire wire.
Answer: High speed cable that physically connects equipment and
transfers data between them at high speeds that the wire or cable glows
from the fire and heat
⩥ Bluetooth.
Answer: Hands free, wireless
⩥ LIFO.
Answer: last in first out
⩥ FIFO.
Answer: first in first out
⩥ LIFO/FIFO.
Answer: These are used to calculate the value of inventory
