ASSISTING ADMINISTRATIVE AND CLINICAL
COMPETENCIES 2026 FINAL PAPER SOLVED
QUESTIONS ANSWER KEY APLUS
◉ What role should the medical assistant take on concerning
communications when working with patients?
Answer: Communications liaison
◉ A complete and accurate medical record provides legal protection
for:
Answer: both patients and physicians
◉ Define standard of care. Compare the role of the medical assistant
the patient provider and include in your answer similarities related
to standard of care and explain why.
Answer: 1. Standard of care is the watchfulness, attention, caution,
and prudence that a reasonable person in the circumstances would
exercise.
2. A provider is highly trained with a license to examine, diagnose,
and prescribe treatments to patients seeking assistance.
A medical assistant cannot diagnose, prescribe treatment, or advise
patients.
,However, both provider and medical assistant should be watching
the patient's actions and paying attention to the patient to pick up
on the things that are unsaid or said by the patient, in order to
provide the best care possible.
◉ Who pioneered open-heart surgery, and with two electronic
engineers, perfected a pacemaker?
Answer: C. Walton Lillehei
◉ A physician must spend ___ years in medical school.
Answer: 4
◉ Which legislation is intended to limit health administration costs,
provide for patient information privacy, and prevent fraud and
abuse?
Answer: HIPAA—Health Insurance Portability and Accountability
Act
◉ In ancient Greece, patients slept while ____ licked their wounds
and Asklepios applied salves.
Answer: snakes
◉ Which of the following focuses on three types of energies present
in all things: vata, pitta, and kapha?
,Answer: ayurvedic medicine
◉ The founder of modern nursing was:
Answer: Florence Nightingale
◉ List the 10 administrative skills performed by medical assistants:
Answer: scheduling appointments, medical record preparation,
demographic data review, providing resource information, office
supply inventory, equipment maintenance, accounts
receivable/payable, payment receipts, manage petty cash, CPT/ICD-
CM coding, and insurance claims.
◉ List the 11 clinical skills performed by medical assistants;
Answer: performing vital signs; performing sterilization and minor
surgery procedures; collecting and processing specimens;
performing lab tests; performing electrocardiograms; administering
medications; performing phlebotomy procedures; performing
patient screenings; preparing patients for examinations, procedures,
and treatments; responding to emergencies
◉ List nine environments in which medical assistants work:
Answer: doctors' offices, specialty practices, urgent care centers,
clinics, hospitals, labs, insurance companies, billing companies,
government agencies
, ◉ According to the United States Department of Labor, employment
for medical assistants is expected to grow by _____ percent through
2022.
Answer: 29
◉ List nine traits of professionalism.
Answer: tact, diplomacy, courtesy, respect, dignity, responsibility,
integrity, honesty, and selflessness
◉ List five traits of a professional medical assistant
Answer: accurate, adaptable, courteous, confidential; dependable;
empathic; honesty, initiative-taking; patient; punctual; respectful;
tactful; team player
◉ Answer the following with the organizations initials (e.g. AAMA,
AAPC, NCCT, AMT, NHA ) that corresponds to the question. Note that
the organizations initials may be used more than once.
What organization give the CPC credential
Answer: AAPC
◉ Answer the following with the organizations initials (e.g. AAMA,
AAPC, NCCT, AMT, NHA ) that corresponds to the question.