SERVER TRAINING PRACTICE TEST 2026
CORE QUESTIONS AND ACCURATE
ANSWERS RISK MANAGEMENT GUIDE
◉ you can give away alcohol between the hours of 2am and 6am as
long as you dont sell it
Answer: false
◉ local jurisdictions may have additional laws, ordinances and
provisions that apply to ABC licensed premises
Answer: true
◉ enforcement officers must get a warrant to inspect a premise
licensed by the ABC
Answer: false
◉ Alexa has been at the bar for a while and is now too drunk so she
must be refused service - how should you go about refusing service?
Answer: Be courteous but firm telling her she can no longer be
served
Be quiet and discrete so she doesn't feel attacked or embarrassed
,Focus on letting her know that it is your duty to safely serve your
customers to avoid liability
Inform the manager and your other co-workers of your decision
Offer a glass of water, non-alcoholic beverage or food item
◉ Lily, a customer of your restaurant asks you to look after her
phone and wallet while she uses the restroom. Should you take
responsibility of looking after the items
Answer: No - Do not take responsibility for her possessions
◉ What are some guidelines for effective policies?
Answer: All of the above
◉ Which of the following is an example of a depressant
Answer: alcohol
◉ The use of effective policies increases the profitability of a liquor
licensed premise
Answer: true
◉ What rights do customers have?
Answer: Right to safe entry
Right to safe visit
, Right to safe exit
◉ John is a long time customer of your restaurant but has gotten too
drunk at dinner - should you continue to offer him drinks?
Answer: No
◉ What are some reasons a server may refuse to serve a patron
Answer: Patron is getting rude and disrupting other guests
The establishment is at capacity
The patron is intoxicated
Excessively rowdy or unruly
Patron has brought dog or pet into the establishment
◉ How can you reduce liability as a server?
Answer: Ask the customer how they are doing at every point of sale
Use the word impaired instead of intoxicated
Perform regular SCAB checks
Have policies posted and reinforced regularly
Keep thorough record of incidents when they occur
◉ Why the front door is such an important position
Answer: Regulate the number of people who come in