1. TEST BANK FOR MEDICAL
ADMINISTRATIVE ASSISTANT
EXAM PREP PART 10 WITH
COMPLETE SOLUTIONS LATEST
UPDATE 2026
A medical administrative assistant is creating a new
file for a patient named Jane Johnson-George. The
assistant should file the new record using which of
the following alphabetical filing system rules?
a) Use only George
b) Use only Johnson
c) As one name, keep the hyphen
d) As one name, ignore the hyphen - correct
answers d) As one name, ignore the hyphen
(hyphenated names are treated as a single unit)
Which of the following is an appropriate use of
modified-wave scheduling for one provider with
20-min appointments?
a) Scheduling two patients at 09:00 am and one
patient at 09:20 am.
b) Scheduling two patients at 09:00 am and two
patients at 09:30 am.
c) Scheduling three patients at 09:00 am and one
patient at 09:30 am.
, d) Scheduling three patients at 09:00 am and
three patients at 09:40 am. - correct answers a)
Scheduling two patients at 09:00 am and one
patient at 09:20 am.
A medical administrative assistant is working with a
mother who is receiving care after the birth of her
newborn. Which of the following describes the
mother's condition?
a) Intranatal
b) Perinatal
c) Antepartum
d) Postpartum - correct answers d) Postpartum
According to the Needlestick Safety and Prevention
Act, which of the following information must be
included in the needlestick and sharps injury log?
a) The location of the incident
b) Insurance information of the injured person
c) The injured person's primary care provider
d) Expiration date of the sharps device - correct
answers
a) The location of the incident
When a child is insured by both parents, which of
the following describes how the primary insurance
coverage is determined?
, a) The primary insurance will be the insurance
carrier of the parent whose birthday comes first in
a calendar year.
b) The primary insurance will be the insurance
carrier that provides more coverage.
c) The primary insurance will be the insurance
carrier that has the lower deductible.
d) The primary insurance will be the insurance
carrier of the parent whose name is alphabetically
first. - correct answers a) The primary insurance
will be the insurance carrier of the parent whose
birthday comes first in a calendar year. (birthday
rule)
A medical administrative assistant is providing
preoperative instructions to a patient prior to a
knee surgery. Which of the following techniques
should the assistant use to decrease patient
anxiety?
a) Mention another patient who had a
successful knee surgery
b) Call the patient the day before the procedure
c) Review the written instruction with the patient
d) Discuss alternative procedures - correct
answers c) Review the written instructions with
the patient
When the insurance carrier sends payment to the
provider, which of the following is included with
the check?
ADMINISTRATIVE ASSISTANT
EXAM PREP PART 10 WITH
COMPLETE SOLUTIONS LATEST
UPDATE 2026
A medical administrative assistant is creating a new
file for a patient named Jane Johnson-George. The
assistant should file the new record using which of
the following alphabetical filing system rules?
a) Use only George
b) Use only Johnson
c) As one name, keep the hyphen
d) As one name, ignore the hyphen - correct
answers d) As one name, ignore the hyphen
(hyphenated names are treated as a single unit)
Which of the following is an appropriate use of
modified-wave scheduling for one provider with
20-min appointments?
a) Scheduling two patients at 09:00 am and one
patient at 09:20 am.
b) Scheduling two patients at 09:00 am and two
patients at 09:30 am.
c) Scheduling three patients at 09:00 am and one
patient at 09:30 am.
, d) Scheduling three patients at 09:00 am and
three patients at 09:40 am. - correct answers a)
Scheduling two patients at 09:00 am and one
patient at 09:20 am.
A medical administrative assistant is working with a
mother who is receiving care after the birth of her
newborn. Which of the following describes the
mother's condition?
a) Intranatal
b) Perinatal
c) Antepartum
d) Postpartum - correct answers d) Postpartum
According to the Needlestick Safety and Prevention
Act, which of the following information must be
included in the needlestick and sharps injury log?
a) The location of the incident
b) Insurance information of the injured person
c) The injured person's primary care provider
d) Expiration date of the sharps device - correct
answers
a) The location of the incident
When a child is insured by both parents, which of
the following describes how the primary insurance
coverage is determined?
, a) The primary insurance will be the insurance
carrier of the parent whose birthday comes first in
a calendar year.
b) The primary insurance will be the insurance
carrier that provides more coverage.
c) The primary insurance will be the insurance
carrier that has the lower deductible.
d) The primary insurance will be the insurance
carrier of the parent whose name is alphabetically
first. - correct answers a) The primary insurance
will be the insurance carrier of the parent whose
birthday comes first in a calendar year. (birthday
rule)
A medical administrative assistant is providing
preoperative instructions to a patient prior to a
knee surgery. Which of the following techniques
should the assistant use to decrease patient
anxiety?
a) Mention another patient who had a
successful knee surgery
b) Call the patient the day before the procedure
c) Review the written instruction with the patient
d) Discuss alternative procedures - correct
answers c) Review the written instructions with
the patient
When the insurance carrier sends payment to the
provider, which of the following is included with
the check?
