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Which behavioral cue would a guest who becomes overly friendly and
very talkative while in your establishment be exhibiting? Lowered
inhibitions
Impaired judgment
Slowed reactions
Loss of coordination - Answer: Impaired judgment
,What measurement do states use for determining Driving While
Intoxicated (DWI) or Driving Under the Influence (DUI)?
Speed limit
Blood Alcohol Content (BAC)
Behavioral cues
Intoxication rate factors - Answer: Blood Alcohol Content (BAC)
How do behavioral cues help you as a server of alcohol?
Behavioral cues help you relate to your guests more effectively.
Behavioral cues can tell you whether or not a guest is visibly
intoxicated.
Behavioral cues can indicate when a guest is going to stiff you on the
bill.
Behavioral cues can show you which kinds of drinks to suggest to a
particular guest. - Answer:
Select all the pieces of information you would want to include on an
Incident Report Form.
Description of guest
Weather at time of incident
, Time of incident
Reasonable efforts used
Names of witnesses
Music that was playing during the incident
Manager on duty - Answer:
If a guest is not showing any behavioral cues, then his or her BAC level
must be below the legal limit.
True
False - Answer:
If a guest cannot produce a second form of ID when you ask for one,
you should refuse service.
True
False - Answer:
What should you do if you have checked two forms of identification
but still have doubts about serving alcohol?
Refuse service.
Serve the guest. - Answer: