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Which activity is an example of how information systems support business
functions of human resource departments?
An employee processes invoices to be paid using proprietary software.
An employee reviews daily inventory reports using an inventory management
software.
An employee verifies a customer's credit status using a credit check software.
An employee processes monthly payroll checks and benefits using an open-source
software. - ✓✓✓An employee processes monthly payroll checks and benefits
using an open-source software.
There are six major components of a computer-based information system, four of
which are also in the information technology component. Which two components
are only parts of the information system?
Data
Processes
Hardware
pg. 1
,Networks
People
Software - ✓✓✓Processes
People
A police department at a large metropolitan city implemented an information
system that analyzes historical crime data, including date and locations as well as
other external, environmental, and city-related data. The system then produces
daily predictive reports of the major locations around the city that are likely to
require additional police attention. The police department uses the reports to
plan the officers' patrol routes, targeting the areas that the system predicted to
have high likelihood of incidents.
Which type of computer-based information system provides a competitive
advantage based on the described scenario?
A decision support system (DSS) that improves decision-making
A transaction processing system (TPS) that promotes product differentiation
A geographic information system (GIS) that helps increase market share
pg. 2
,A imanagement iinformation isystem i(MIS) ithat ienhances ithe icustomer iexperience
- i✓✓✓A idecision isupport isystem i(DSS) ithat iimproves idecision-making
A ipolice idepartment iat ia ilarge imetropolitan icity iimplemented ian iinformation
isystem ithat iintegrates ihistorical icrime idata, iincluding idate iand ilocations ito iother
iexternal, ienvironmental, iand icity-related idata. iThe isystem ithen iproduces idaily
ipredictive ireports iof ithe imajor ilocations iaround ithe icity ithat iare ilikely ito irequire
iadditional ipolice iattention. iThe ipolice idepartment iuses ithe ireports ito iplan ithe
officers' ipatrol iroutes, itargeting ithe iareas ithat ithe isystem ipredicted ito ihave ihigh
ilikelihood iof iincidents.
Which itwo istrategies idoes ithe iinformation isystem iat ithe ipolice idepartment iaim ito
iaccomplish?
Choose i2 ianswers
Customer isatisfaction
Operational iefficiency
Product idifferentiation
Cost isaving
pg. i3
, WGUC724Information SystemsManagementPRE-Test
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Improving idecision-making i- i✓✓✓Operational iefficiency
Improving i decision-making
Which ibusiness ifunction iis iprimarily ithe iresponsibility iof iproduction iand ioperations
iinformation isystems?
Recruiting iand itraining
Product ipricing
Quality icontrol
Accounts ipayable i- i✓✓✓Quality icontrol
A ismall icompany ithat iis igrowing iquickly iinto ia imedium-sized icompany iis ifacing
ithe ichallenge iof iconsolidating iand istoring iinformation ireceived ifrom imultiple
isources ifrom ithe iground iup iin iorder ito iensure ithat ioperations irun iefficiently. iThe
icompany ineeds ito ihire ian iexpert iwho iwill, iin iaddition ito ithe iabove, imaintain
security iand iapply iupgrades ias ineeded.
Which iIT iprofessional idoes ithe icompany ineed ito ihire iin iorder ito iaddress ithis
ichallenge?
pg. i4