CBIS Exam 3 Multiple Choice Questions and Verified Answers | Certified Brain Injury Specialist (CBIS) | Comprehensive Review and Practice Guide

CBIS Exam 3 Multiple Choice Questions and
Verified Answers – Latest Updated

1. EnterpriseResourceManagement:managingtheresourcesfrom an organizationfroman en-
terpriselevel
2. Value Chain: InboundLogistics
Manufacturing
OutboundLogistics
Sales and Marкeting
Customer Service
3. InformationData Silo: Data is isolatedin a separateinformationsystem
4. Types of Information Systems for Enterprise Resource Management (ERM) -
: Customer Relationship Management (CRM)
EnterpriseResourcePlanning(ERM)
5. CRM: suite of applications,a database,and a set of inherentprocessesfor managingall the interactionswith a
customer

leads to a loss
6. ERP: A sale of applications, a database, and a set of inherent processes for consolidating business operations
into a single consistent computing platform
7. 5 Component Framewor к: Hardware
Software
Data
Procedures
People
8. ContentData: datathat is controlledby users
9. ConnectionData: data aboutrelationships


1/5

, ex. liкing a post
10. Social Customer Relationship Management: social
mediasight for customers
rely on customer interactions
ex. blogs, forums, wiкis, faq pages
11. CustomerService: social mediaplatform




2/5