Canadian Organizational Behaviour Chapter 2 Study Guide | 35+ Key Concepts and Definitions | MARS Model, Personality, Motivation, Values, Individual Behaviour & Organizational Performance | Business Management Exam

This Canadian Organizational Behaviour Chapter 2 study guide provides a comprehensive review of the core concepts that explain individual behaviour and performance in organizational settings. The material focuses on the MARS Model of Individual Behaviour and Performance, motivation, ability, role perceptions, situational factors, personality, personal values, cultural values, and workplace behaviour. Presented in a concise question-and-answer format, the guide helps students understand the psychological and behavioural foundations that influence employee performance, decision-making, workplace relationships, and organizational effectiveness. The study material examines the four components of the MARS Model—motivation, ability, role perceptions, and situational factors—and explains how these elements interact to shape employee behaviour and performance outcomes. Students will learn about motivational forces including direction, intensity, and persistence, as well as competencies, aptitudes, learned capabilities, person-job matching strategies, and environmental influences that affect workplace success. The guide also reviews key forms of individual workplace behaviour, including task performance, organizational citizenship behaviours, counterproductive work behaviours, employee retention, absenteeism, and presenteeism. A significant portion of the content focuses on personality and values in organizational settings. Topics include the Five-Factor Personality Model (Big Five), encompassing conscientiousness, agreeableness, neuroticism, openness to experience, and extraversion. The guide further explores personality development through heredity and environmental influences, Schwartz’s Values Model, values congruence, person-organization fit, organizational culture alignment, and cross-cultural dimensions such as individualism, collectivism, power distance, uncertainty avoidance, achievement orientation, and nurturing orientation. These concepts are essential for understanding employee motivation, leadership effectiveness, teamwork, organizational culture, and human resource management practices. The content aligns closely with concepts presented in Canadian Organizational Behaviour by McShane, Steen, and Benabou, as well as introductory Organizational Behaviour, Human Resource Management, Leadership, and Business Administration courses. This resource provides students with a strong conceptual foundation for examinations, assignments, case studies, and practical workplace applications involving employee behaviour and organizational performance. This resource is particularly valuable for: Organizational Behaviour students Business Administration students Human Resource Management students Management students Commerce students Leadership and Organizational Studies students MBA foundation students College business students University business students Human Resources professionals Supervisors and managers Team leaders Students preparing for Chapter 2 examinations Learners studying workplace behaviour and motivation Business management exam candidates Keywords Canadian Organizational Behaviour, Organizational Behaviour Chapter 2, MARS Model, Individual Behaviour and Performance, Motivation, Ability, Role Perceptions, Situational Factors, Organizational Behaviour Study Guide, Employee Performance, Workplace Behaviour, Task Performance, Organizational Citizenship Behaviour, Counterproductive Work Behaviour, Employee Retention, Absenteeism, Presenteeism, Competencies, Aptitudes, Learned Capabilities, Person Job Matching, Personality Theory, Big Five Personality Traits, Five Factor Model, Conscientiousness, Agreeableness, Neuroticism, Openness to Experience, Extraversion, Values in Organizations, Schwartz Values Model, Values Congruence, Person Organization Fit, Organizational Culture, Individualism, Collectivism, Power Distance, Uncertainty Avoidance, Achievement Orientation, Nurturing Orientation, Cross Cultural Management, Human Resource Management, Leadership Studies, Workplace Motivation, Employee Behaviour, Business Management Exam Preparation