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Exam Questions (Actual Exam 2026-2027) Correct Detailed & Verified
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CAD is an acronym for:
A. Computer Aided Dispatch
B. Computer Assisted Dispatch
C. Call takers Assisting Dispatch
D. Callers Annoying Dispatch -ANSWERS-A. Computer Aided Dispatch
Telecommunicators will maintain the integrity of ______________________; they
will neither seek personal data beyond that needed to perform their professional
responsibilities, nor reveal case information to anyone not having proper
professional use for same. -ANSWERS-private information
Professionalism can be defined as behavior and attitude patterns exhibiting
standards of character marked by pride in oneself and one's career, respect for
the people served and commitment to:
A. The Public Safety Telecommunicator
B. The agency
C. The continued development of skills in pursuit of excellence
D. The continued development of the agency and fellow coworkers -ANSWERS-C.
The continued development of skills in pursuit of excellence
,Decision-making refers to the ability to use __________ in making decisions based
on available facts, prior knowledge or experience, when handling calls for service
or responding to emergency situations.
A. Logical judgment
B. Experienced judgment
C. Educated judgment
D. Sound judgment -ANSWERS-D. Sound judgment
TDD is the acronym for:
A. Telephone Device for the Deaf
B. Telecommunication Devices for the Deaf
C. Telecommunications Dealing with the Deaf
D. Telecommunications Device for the Hearing Impaired -ANSWERS-B.
Telecommunication Devices for the Deaf
The first test call was made using the 911 system in Haleyville, Alabama, February
16, 1968.
A. True
B. False -ANSWERS-A. True
Provides the template for the management of incidents, while the NRF provides
the structure and mechanisms for national-level policy for incident management.
A. NORAD
B. NIMS
C. FEMA
D. SERT -ANSWERS-B. NIMS
,The effect of long term mental stress is known as:
A. Low morale
B. Lack of drive
C. Burnout
D. Negative attitude -ANSWERS-C. Burnout
Florida's Silver Alert Plan was made effective by Executive Order signed by Barack
Obama on October 8, 2008.
A. True
B. False -ANSWERS-B. False
An Amber Alert activation must be recommended by:
A. FDLE
B. FCIC, FDLE, FBI and local law enforcement agency of jurisdiction
C. The local law enforcement agency of jurisdiction
D. FBI -ANSWERS-C. The local law enforcement agency of jurisdiction
What are the placards on conveyances that transport hazardous materials used
for?
A. To track hazardous materials
B. To provide owner information
C. To identify hazardous materials
D. To track hazmat incidents -ANSWERS-C. To identify hazardous materials
, FIN (Florida Interoperability Network) is a statewide VOIP.
A. True
B. False -ANSWERS-A. True
Telecommunicators should have knowledge of the skills and capabilities of the
units handling an incident, be aware of resources available, and recognize
potential issues that may threaten __________.
A. The surrounding areas
B. Responder and public safety
C. Public safety
D. First responders -ANSWERS-B. Responder and public safety
The acronym HIPAA stands for:
A. Health Insurance Protective and Accountability Act
B. Health Integrity Protection and Assurance Act
C. Health Insurance Portability and Accountability Act
D. Health Information Protection and Accountability Act -ANSWERS-C. Health
Insurance Portability and Accountability Act
Senate Bill 800 declared 911 as the National Communications number in what
year?
A. 2001
B. 1999
C. 1961
D. 2004 -ANSWERS-B. 1999