SEM 580 MODULE 2 (MCQ) QUESTIONS AND
VERIFIED ANSWERS
You are joining an existing WOC Nursing Practice where the need for an Ostomy
Outpatient Clinic has been identified. Part of your new role is to develop a business plan
to discuss the benefits of that clinic. What type of customer will be targeted in this
promotional part of the business plan?
Select one:
a. Influencers: regulatory bodies and insurance companies.
b. End-Users: Ostomy patients and their families.
c. Decision-makers - administrators.
d. Influencers and end-users. - Answers - C
Your answer is correct.
While patients and their families, insurance companies and medical staff will be the
beneficiaries of this clinic. Decision-makers are likely going to be administrators. They
may be influenced by end-users or influencers, but the business plan is written to the
decision-makers.
The correct answer is: Decision-makers - administrators.
As a WOC Nurse, manufacturer representatives will seek your time and attention to look
at new products and, potentially, recommend purchasing that product for use in your
health care setting. In this situation, you are the target of the marketing approach and
would be an example of a/an:
Select one:
a. Decision-maker.
b. Influencer.
c. End-user.
d. Collaborator. - Answers - C
Manufacturers will seek to educate you on the indications, uses and contraindications
for their products because you are able to recommend and influence purchasing
decisions.
The correct answer is: Influencer.
An important aspect of the WOC Nurse's Role is knowledge and implementation of risk
reduction strategies. Select the answer with the best examples of risk reduction.
Select one:
a. Have the new WOC Nurse make rounds and discuss care plans for the patients on
the unit.
b. Focus on prevention and early detection of potential complications.
c. Identify strategies to increase staff and patient satisfaction.
d. Implement all WOC cares for the patients so that you can assure quality. - Answers -
B
, Risk reduction includes activities that focus on prevention and early detection of
potential complications. Risk reduction improves quality of care, patient, and staff
satisfaction, reduces indirect costs and potential of litigation.
The correct answer is: Focus on prevention and early detection of potential
complications.
Why is it important to clearly delineate your products and services to the health care
team and care setting administration? Select the BEST answer below:
Select one:
a. Administrators, nurses, and providers can utilize a full range of your services.
b. Marketing efforts in the care system can identify a broad range of patient services it
provides.
c. Regulatory bodies can recognize the proper use of your services.
d. Insurance companies can utilize your services in Quality Improvement initiatives. -
Answers - A
Marketing is defined as having several key components: Price, Product, Distribution and
Promotion. Without complete knowledge of your services, marketing initiatives in your
health care system will not represent your service accurately.
The correct answer is: Administrators, nurses, and providers can utilize a full range of
your services.
What products and services does the Wound Care Nurse Specialist provide?
Select one:
a. Wound assessment, topical management, and surgical sharp debridement.
b. Risk management activities that document admission skin issues, early prevention,
and reduced recidivism (reoffending) approaches.
c. Patient assessment, referral to other health care professionals and ordering
diagnostic tests.
d. Evidence-based care, individualized care that may not always be evidence-based,
following traditions in wound care as a primary approach. - Answers - B
Practicing within the RN's license in the state in which she is credentialed is critical. In
many states, the RN as a nurse specialist or CWCN is not able to perform conservative
sharp debridement, and certainly not surgical sharp debridement or order diagnostic
tests. The defensible approach in practice is evidence-based care rather than tradition-
based care. WOC nurses are very involved in risk management activities that
documents admission skin issues, early prevention, and reduced recidivism
approaches.
The correct answer is: Risk management activities that document admission skin
issues, early prevention, and reduced recidivism (reoffending) approaches.
Which of the following statements is accurate and characteristic of an outcome?
Select one:
a. Outcomes are nurse focused.
b. Monitoring the number of patients seen and the length of each visit is one type of
outcome measure.
c. Outcomes reflect the end result of a process, treatment or an intervention.
VERIFIED ANSWERS
You are joining an existing WOC Nursing Practice where the need for an Ostomy
Outpatient Clinic has been identified. Part of your new role is to develop a business plan
to discuss the benefits of that clinic. What type of customer will be targeted in this
promotional part of the business plan?
Select one:
a. Influencers: regulatory bodies and insurance companies.
b. End-Users: Ostomy patients and their families.
c. Decision-makers - administrators.
d. Influencers and end-users. - Answers - C
Your answer is correct.
While patients and their families, insurance companies and medical staff will be the
beneficiaries of this clinic. Decision-makers are likely going to be administrators. They
may be influenced by end-users or influencers, but the business plan is written to the
decision-makers.
The correct answer is: Decision-makers - administrators.
As a WOC Nurse, manufacturer representatives will seek your time and attention to look
at new products and, potentially, recommend purchasing that product for use in your
health care setting. In this situation, you are the target of the marketing approach and
would be an example of a/an:
Select one:
a. Decision-maker.
b. Influencer.
c. End-user.
d. Collaborator. - Answers - C
Manufacturers will seek to educate you on the indications, uses and contraindications
for their products because you are able to recommend and influence purchasing
decisions.
The correct answer is: Influencer.
An important aspect of the WOC Nurse's Role is knowledge and implementation of risk
reduction strategies. Select the answer with the best examples of risk reduction.
Select one:
a. Have the new WOC Nurse make rounds and discuss care plans for the patients on
the unit.
b. Focus on prevention and early detection of potential complications.
c. Identify strategies to increase staff and patient satisfaction.
d. Implement all WOC cares for the patients so that you can assure quality. - Answers -
B
, Risk reduction includes activities that focus on prevention and early detection of
potential complications. Risk reduction improves quality of care, patient, and staff
satisfaction, reduces indirect costs and potential of litigation.
The correct answer is: Focus on prevention and early detection of potential
complications.
Why is it important to clearly delineate your products and services to the health care
team and care setting administration? Select the BEST answer below:
Select one:
a. Administrators, nurses, and providers can utilize a full range of your services.
b. Marketing efforts in the care system can identify a broad range of patient services it
provides.
c. Regulatory bodies can recognize the proper use of your services.
d. Insurance companies can utilize your services in Quality Improvement initiatives. -
Answers - A
Marketing is defined as having several key components: Price, Product, Distribution and
Promotion. Without complete knowledge of your services, marketing initiatives in your
health care system will not represent your service accurately.
The correct answer is: Administrators, nurses, and providers can utilize a full range of
your services.
What products and services does the Wound Care Nurse Specialist provide?
Select one:
a. Wound assessment, topical management, and surgical sharp debridement.
b. Risk management activities that document admission skin issues, early prevention,
and reduced recidivism (reoffending) approaches.
c. Patient assessment, referral to other health care professionals and ordering
diagnostic tests.
d. Evidence-based care, individualized care that may not always be evidence-based,
following traditions in wound care as a primary approach. - Answers - B
Practicing within the RN's license in the state in which she is credentialed is critical. In
many states, the RN as a nurse specialist or CWCN is not able to perform conservative
sharp debridement, and certainly not surgical sharp debridement or order diagnostic
tests. The defensible approach in practice is evidence-based care rather than tradition-
based care. WOC nurses are very involved in risk management activities that
documents admission skin issues, early prevention, and reduced recidivism
approaches.
The correct answer is: Risk management activities that document admission skin
issues, early prevention, and reduced recidivism (reoffending) approaches.
Which of the following statements is accurate and characteristic of an outcome?
Select one:
a. Outcomes are nurse focused.
b. Monitoring the number of patients seen and the length of each visit is one type of
outcome measure.
c. Outcomes reflect the end result of a process, treatment or an intervention.
