OSC 5100 Midterm Exam 1 with all Correct & 100%
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What is the main input for an airline? ✔Correct Answer-Passengers
What is NOT a resource for an airline? ✔Correct Answer-Passengers
What is the output of an airline? ✔Correct Answer-Passengers at their destinations
Why should you study Operations Management? ✔Correct Answer-All the other answers are
correct
Which of the following restaurants most resembles a Job Shop (feel free to visit their websites)?
✔Correct Answer-Valter's Osteria
Which of the following products is most likely produced in a flow shop? ✔Correct Answer-
Crude Oil
Which of the following requires the least skilled and most repetitive labor? ✔Correct Answer-
Line Flow
If you want to produce a standard product in extremely large quantities, then you should work
according to a: ✔Correct Answer-Flow Shop
In a Subway sandwich line, there are three stages in the process: Base ingredients, Toasting, and
Toppings. There is one machine for each stage. What is m for the Toasting stage? ✔Correct
Answer-1
After a careful analysis, managers at Haremon's have concluded that 20 customers per hour
need to check out. If the sole cashier can check out 25 customers per hour, what is the cashier's
(implied) utilization? ✔Correct Answer-80%
Hammon's is contemplating opening a little stand-alone satellite store. After a careful analysis,
managers have concluded that 25 customers per hour will need to check out at the satellite
store (this will be the long-run average demand at the store). They are considering hiring two
cashiers, each of whom can check out a customer in 5 minutes on average. What can you say
about this system? ✔Correct Answer-This system will be unworkable since the implied
utilization is greater than 100%. The managers at Hammon's need to do something.
Which of the following combinations does NOT have a utilization of 50%? ✔Correct Answer-
The system is a Doctor's office. Capacity = 5 per minute; Demand = 600 / hour.
, Imagine a simple process in which 5 ticket booths are selling tickets for an opera. If customers
are coming at a rate of 15 / hour, and the utilization of the 5 booths is 50%, then how long does
a customer spend at a booth (each customer goes to only one booth)? ✔Correct Answer-10
minutes
A pharmacy has two types of customers: those who are there to pick up a repeat prescription
(this takes on average 1 minute), and those who are there to pick up a first-time prescription
(this takes on average 6 minutes as it requires some explanation). On average 20 customers
arrive per hour who want a repeat prescription, and also 20 who want a first-time prescription.
How many employees should this pharmacy hire at the bare minimum? ✔Correct Answer-3
At a Mexican fast-food chain, a customer a) decides what type of food s/he wants (e.g., burrito,
salad, or tacos), b) decides what fillings s/he wants (e.g., chicken, fish, or vegetable), c) decides
what toppings s/he wants (e.g., lettuce, guacamole, or cheese), and d) pays for the order that
may or may not include a drink. One employee works at each of the steps a) through c), and two
employees take care of the payment. Per customer, step a) takes 2 minutes on average, step b)
takes 3 minutes on average, step c) takes 1 minute on average, and step d) takes 4 minutes on
average. By how much would the system capacity increase if another person is hired for step b)?
✔Correct Answer-50%
Wham-O makes 3 plastic toys; hula-hoops (product H), strawshooters (product S), and
wingdingers (product W). Wham-O has 4 resource types that are used in production - the
process times required to make each toy at each resource type (and the number of processors
of each type) are shown in the table below. For example, hula-hoops must go through Extrusion,
Forming and Packaging (but hula-hoops do not require any process time at the "Finishing" step).
Each resource is operated 10 hours each day.
For example, in one hour, Extrusion can process 40 hula-hoops if it only works on hula-hoops
(i.e., one every 3 minutes, so 20 per hour, for each of the two processors), or it can process 30
strawshooters if it only works on strawshooters, or it can process 60 wingdingers if it only works
on wingdingers (alternately, it can process some combination of H, S, and W). If demand is 100
units per day for hula-hoops, plus 100 units ✔Correct Answer-95%
Wham-O makes 3 plastic toys; hula-hoops (product H), strawshooters (product S), and
wingdingers (product W). Wham-O has 4 resource types that are used in production - the
process times required to make each toy at each resource type (and the number of processors
of each type) are shown in the table below. For example, hula-hoops must go through Extrusion,
Forming and Packaging (but hula-hoops do not require any process time at the "Finishing" step).
Each resource is operated 10 hours each day.
For example, in one hour, Extrusion can process 40 hula-hoops if it only works on hula-hoops
(i.e., one every 3 minutes, so 20 per hour, for each of the two processors), or it can process 30
strawshooters if it only works on strawshooters, or it can process 60 wingdingers if it only works
Verified Answers |Latest Version |Already Graded A+
What is the main input for an airline? ✔Correct Answer-Passengers
What is NOT a resource for an airline? ✔Correct Answer-Passengers
What is the output of an airline? ✔Correct Answer-Passengers at their destinations
Why should you study Operations Management? ✔Correct Answer-All the other answers are
correct
Which of the following restaurants most resembles a Job Shop (feel free to visit their websites)?
✔Correct Answer-Valter's Osteria
Which of the following products is most likely produced in a flow shop? ✔Correct Answer-
Crude Oil
Which of the following requires the least skilled and most repetitive labor? ✔Correct Answer-
Line Flow
If you want to produce a standard product in extremely large quantities, then you should work
according to a: ✔Correct Answer-Flow Shop
In a Subway sandwich line, there are three stages in the process: Base ingredients, Toasting, and
Toppings. There is one machine for each stage. What is m for the Toasting stage? ✔Correct
Answer-1
After a careful analysis, managers at Haremon's have concluded that 20 customers per hour
need to check out. If the sole cashier can check out 25 customers per hour, what is the cashier's
(implied) utilization? ✔Correct Answer-80%
Hammon's is contemplating opening a little stand-alone satellite store. After a careful analysis,
managers have concluded that 25 customers per hour will need to check out at the satellite
store (this will be the long-run average demand at the store). They are considering hiring two
cashiers, each of whom can check out a customer in 5 minutes on average. What can you say
about this system? ✔Correct Answer-This system will be unworkable since the implied
utilization is greater than 100%. The managers at Hammon's need to do something.
Which of the following combinations does NOT have a utilization of 50%? ✔Correct Answer-
The system is a Doctor's office. Capacity = 5 per minute; Demand = 600 / hour.
, Imagine a simple process in which 5 ticket booths are selling tickets for an opera. If customers
are coming at a rate of 15 / hour, and the utilization of the 5 booths is 50%, then how long does
a customer spend at a booth (each customer goes to only one booth)? ✔Correct Answer-10
minutes
A pharmacy has two types of customers: those who are there to pick up a repeat prescription
(this takes on average 1 minute), and those who are there to pick up a first-time prescription
(this takes on average 6 minutes as it requires some explanation). On average 20 customers
arrive per hour who want a repeat prescription, and also 20 who want a first-time prescription.
How many employees should this pharmacy hire at the bare minimum? ✔Correct Answer-3
At a Mexican fast-food chain, a customer a) decides what type of food s/he wants (e.g., burrito,
salad, or tacos), b) decides what fillings s/he wants (e.g., chicken, fish, or vegetable), c) decides
what toppings s/he wants (e.g., lettuce, guacamole, or cheese), and d) pays for the order that
may or may not include a drink. One employee works at each of the steps a) through c), and two
employees take care of the payment. Per customer, step a) takes 2 minutes on average, step b)
takes 3 minutes on average, step c) takes 1 minute on average, and step d) takes 4 minutes on
average. By how much would the system capacity increase if another person is hired for step b)?
✔Correct Answer-50%
Wham-O makes 3 plastic toys; hula-hoops (product H), strawshooters (product S), and
wingdingers (product W). Wham-O has 4 resource types that are used in production - the
process times required to make each toy at each resource type (and the number of processors
of each type) are shown in the table below. For example, hula-hoops must go through Extrusion,
Forming and Packaging (but hula-hoops do not require any process time at the "Finishing" step).
Each resource is operated 10 hours each day.
For example, in one hour, Extrusion can process 40 hula-hoops if it only works on hula-hoops
(i.e., one every 3 minutes, so 20 per hour, for each of the two processors), or it can process 30
strawshooters if it only works on strawshooters, or it can process 60 wingdingers if it only works
on wingdingers (alternately, it can process some combination of H, S, and W). If demand is 100
units per day for hula-hoops, plus 100 units ✔Correct Answer-95%
Wham-O makes 3 plastic toys; hula-hoops (product H), strawshooters (product S), and
wingdingers (product W). Wham-O has 4 resource types that are used in production - the
process times required to make each toy at each resource type (and the number of processors
of each type) are shown in the table below. For example, hula-hoops must go through Extrusion,
Forming and Packaging (but hula-hoops do not require any process time at the "Finishing" step).
Each resource is operated 10 hours each day.
For example, in one hour, Extrusion can process 40 hula-hoops if it only works on hula-hoops
(i.e., one every 3 minutes, so 20 per hour, for each of the two processors), or it can process 30
strawshooters if it only works on strawshooters, or it can process 60 wingdingers if it only works
