TEST BANK for Operations Management Creating
Value Along the Supply Chain, 11th Edition by Russell
and Taylor Verified Chapters 1-17,
,TABLE OF CONTENTS
7 7
17Introduction7to7Operations7and7Supply7Chain7Management7
27Quality7Management7
37Statistical7Process7Control7
S37Operational7Decision-Making7Tools:7Acceptance7Sampling
47Product7Design7
57Service7Design7 a
67Processes7and7Technology7
77Capacity7and7Facilities7Design
i h
S77Operational7Decision-Making7Tools:7Facility7Location7Models7
87Human7Resources7
t u
S87Operational7Decision-Making7Tools:7Work7Measurement7
97Project7Management
107Supply7Chain7Management7Strategy7and7Design7
b
117Global7Supply7Chain7Procurement7and7Distribution7
m
S117Operational7Decision-Making7Tools:7Transportation7and7Transshipment7Models7
127Forecasting7
137Inventory7Management7
S137Operational7Decision-Making7Tools:7Simulation7
147Sales7and7Operations7Planning7
S147Operational7Decision-Making7Tools:7Linear7Programming7
157Resource7Planning7Systems7
167Lean7Production7Systems7
177Scheduling7
Operations7Management7Creating7Value7Along7the7Supply7Chain
,Operations Management Creating Value Along the Supply Chain 11th EditionRobe
7 7 7 7 7 7 7 7 7 7
rta S. Russell, Bernard W. Taylor
7 7 7 7 7
Concept Check Questions for Learning Objectives
7 7 7 7 7
Chapter717–7Introduction7to7Operations7and7Supply7Chain7Management
The7Operations7Function
1. The7operations7function7interacts7with
a. Marketing
b. Suppliers
c. Human7resources
a
d. Finance
i
e. All7of7the7above
Difficulty:7Easy7
h
Answer:7d
t u
2. Operations7is7often7described7as
a. the7creative7core7of7an7organization
b. a7transformation7process
c. the7source7of7firm7profitability
b
d. all7of7the7above m
Difficulty:7Easy7
Answer:7b
The7Evolution7of7Operations7and7Supply7Chain7Management
1. 7 helped7to7enable7the7Industrial7Revolution.
a. Linear7programming
b. Quality7circles
c. Interchangeable7parts
d. The7Internet
Difficulty:7Easy7
Answer:7c
2. The7Principles7of7Scientific7Management7were7proposed7by
a. Adam7Smith
b. Henry7Ford
c. Frederick7Taylor
Operations7Management7Creating7Value7Along7the7Supply7Chain
, d. Elton7Mayo
Difficulty:7Easy7
Answer:7c
3. Supply7chain7management7emerged7as
a. companies7started7to7outsource7production
b. the7number7of7suppliers7for7each7company7grew
c. globalization7expanded7the7reach7of7suppliers7and7customers
d. all7of7the7above
Difficulty:7Easy7
Answer:7d
i a
4. The7quality7revolution7was7brought7to7us7by
a. Germany
b. Japan
h
c. China
t
d. Mexico
Difficulty:7Easy7
u
Answer:7b
b
Globalization
1. Globalization7has7grown7rapidly7due7to
m
a. World7trade7agreements
b. The7Internet
c. Outsourcing
d. All7of7the7above
Difficulty:7Easy7
Answer:7d
2. Which7of7the7following7countries7has7the7highest7hourly7wage7rate?
a. Norway
b. U.S.
c. Germany
d. South7Korea
Difficulty:7Moderate7
Answer:7a
3. Companies7go7global7to
a. take7advantage7of7favorable7costs
Operations7Management7Creating7Value7Along7the7Supply7Chain
Value Along the Supply Chain, 11th Edition by Russell
and Taylor Verified Chapters 1-17,
,TABLE OF CONTENTS
7 7
17Introduction7to7Operations7and7Supply7Chain7Management7
27Quality7Management7
37Statistical7Process7Control7
S37Operational7Decision-Making7Tools:7Acceptance7Sampling
47Product7Design7
57Service7Design7 a
67Processes7and7Technology7
77Capacity7and7Facilities7Design
i h
S77Operational7Decision-Making7Tools:7Facility7Location7Models7
87Human7Resources7
t u
S87Operational7Decision-Making7Tools:7Work7Measurement7
97Project7Management
107Supply7Chain7Management7Strategy7and7Design7
b
117Global7Supply7Chain7Procurement7and7Distribution7
m
S117Operational7Decision-Making7Tools:7Transportation7and7Transshipment7Models7
127Forecasting7
137Inventory7Management7
S137Operational7Decision-Making7Tools:7Simulation7
147Sales7and7Operations7Planning7
S147Operational7Decision-Making7Tools:7Linear7Programming7
157Resource7Planning7Systems7
167Lean7Production7Systems7
177Scheduling7
Operations7Management7Creating7Value7Along7the7Supply7Chain
,Operations Management Creating Value Along the Supply Chain 11th EditionRobe
7 7 7 7 7 7 7 7 7 7
rta S. Russell, Bernard W. Taylor
7 7 7 7 7
Concept Check Questions for Learning Objectives
7 7 7 7 7
Chapter717–7Introduction7to7Operations7and7Supply7Chain7Management
The7Operations7Function
1. The7operations7function7interacts7with
a. Marketing
b. Suppliers
c. Human7resources
a
d. Finance
i
e. All7of7the7above
Difficulty:7Easy7
h
Answer:7d
t u
2. Operations7is7often7described7as
a. the7creative7core7of7an7organization
b. a7transformation7process
c. the7source7of7firm7profitability
b
d. all7of7the7above m
Difficulty:7Easy7
Answer:7b
The7Evolution7of7Operations7and7Supply7Chain7Management
1. 7 helped7to7enable7the7Industrial7Revolution.
a. Linear7programming
b. Quality7circles
c. Interchangeable7parts
d. The7Internet
Difficulty:7Easy7
Answer:7c
2. The7Principles7of7Scientific7Management7were7proposed7by
a. Adam7Smith
b. Henry7Ford
c. Frederick7Taylor
Operations7Management7Creating7Value7Along7the7Supply7Chain
, d. Elton7Mayo
Difficulty:7Easy7
Answer:7c
3. Supply7chain7management7emerged7as
a. companies7started7to7outsource7production
b. the7number7of7suppliers7for7each7company7grew
c. globalization7expanded7the7reach7of7suppliers7and7customers
d. all7of7the7above
Difficulty:7Easy7
Answer:7d
i a
4. The7quality7revolution7was7brought7to7us7by
a. Germany
b. Japan
h
c. China
t
d. Mexico
Difficulty:7Easy7
u
Answer:7b
b
Globalization
1. Globalization7has7grown7rapidly7due7to
m
a. World7trade7agreements
b. The7Internet
c. Outsourcing
d. All7of7the7above
Difficulty:7Easy7
Answer:7d
2. Which7of7the7following7countries7has7the7highest7hourly7wage7rate?
a. Norway
b. U.S.
c. Germany
d. South7Korea
Difficulty:7Moderate7
Answer:7a
3. Companies7go7global7to
a. take7advantage7of7favorable7costs
Operations7Management7Creating7Value7Along7the7Supply7Chain
