You are joining an existing WOC Nursing Practice where the need for an Ostomy Outpatient Clinic has
been identified. Part of your new role is to develop a business plan to discuss the benefits of that
clinic. What type of customer will be targeted in this promotional part of the business plan?
Select one:
a. Influencers: regulatory bodies and insurance companies.
b. End-Users: Ostomy patients and their families.
c. Decision-makers - administrators.
d. Influencers and end-users. - Answers C
Your answer is correct.
While patients and their families, insurance companies and medical staff will be the beneficiaries of
this clinic. Decision-makers are likely going to be administrators. They may be influenced by end-users
or influencers, but the business plan is written to the decision-makers.
The correct answer is: Decision-makers - administrators.
As a WOC Nurse, manufacturer representatives will seek your time and attention to look at new
products and, potentially, recommend purchasing that product for use in your health care setting. In
this situation, you are the target of the marketing approach and would be an example of a/an:
Select one:
a. Decision-maker.
b. Influencer.
c. End-user.
d. Collaborator. - Answers C
Manufacturers will seek to educate you on the indications, uses and contraindications for their
products because you are able to recommend and influence purchasing decisions.
The correct answer is: Influencer.
An important aspect of the WOC Nurse's Role is knowledge and implementation of risk reduction
strategies. Select the answer with the best examples of risk reduction.
Select one:
a. Have the new WOC Nurse make rounds and discuss care plans for the patients on the unit.
b. Focus on prevention and early detection of potential complications.
c. Identify strategies to increase staff and patient satisfaction.
d. Implement all WOC cares for the patients so that you can assure quality. - Answers B
Risk reduction includes activities that focus on prevention and early detection of potential
complications. Risk reduction improves quality of care, patient, and staff satisfaction, reduces indirect
costs and potential of litigation.
The correct answer is: Focus on prevention and early detection of potential complications.
Why is it important to clearly delineate your products and services to the health care team and care
setting administration? Select the BEST answer below:
Select one:
a. Administrators, nurses, and providers can utilize a full range of your services.
b. Marketing efforts in the care system can identify a broad range of patient services it provides.
c. Regulatory bodies can recognize the proper use of your services.
d. Insurance companies can utilize your services in Quality Improvement initiatives. - Answers A
Marketing is defined as having several key components: Price, Product, Distribution and Promotion.
Without complete knowledge of your services, marketing initiatives in your health care system will
not represent your service accurately.
The correct answer is: Administrators, nurses, and providers can utilize a full range of your services.
What products and services does the Wound Care Nurse Specialist provide?
Select one:
a. Wound assessment, topical management, and surgical sharp debridement.
b. Risk management activities that document admission skin issues, early prevention, and reduced
recidivism (reoffending) approaches.
c. Patient assessment, referral to other health care professionals and ordering diagnostic tests.
d. Evidence-based care, individualized care that may not always be evidence-based, following
traditions in wound care as a primary approach. - Answers B
, Practicing within the RN's license in the state in which she is credentialed is critical. In many states,
the RN as a nurse specialist or CWCN is not able to perform conservative sharp debridement, and
certainly not surgical sharp debridement or order diagnostic tests. The defensible approach in
practice is evidence-based care rather than tradition-based care. WOC nurses are very involved in risk
management activities that documents admission skin issues, early prevention, and reduced
recidivism approaches.
The correct answer is: Risk management activities that document admission skin issues, early
prevention, and reduced recidivism (reoffending) approaches.
Which of the following statements is accurate and characteristic of an outcome?
Select one:
a. Outcomes are nurse focused.
b. Monitoring the number of patients seen and the length of each visit is one type of outcome
measure.
c. Outcomes reflect the end result of a process, treatment or an intervention.
d. The best way to measure an outcome is to collect the data retrospectively through a chart audit. -
Answers C
The BEST definition of an outcome is that they reflect the end result of a process, treatment or an
intervention. The other statements may be true standing alone but is not a comprehensive statement
regarding the definition of an outcome.
The correct answer is: Outcomes reflect the end result of a process, treatment or an intervention.
A benefit of your role is improved quality of patient care. Which of the following pieces of data will
provide evidence to support that benefit?
Select one:
a. A survey summarizing staff satisfaction with WOC nursing services.
b. Increase length of hospital stay for the patient with ostomy, wound, or incontinence care problem.
c. Decreased utilization of specialty support surfaces.
d. Reduced incidence of catheter associated urinary tract infections after implementing a bladder
health program. - Answers d
Reducing CAUTI (catheter associated urinary tract infections) after implementing bladder health
program is an excellent example of improving the quality of patient care. It provides indirect cost
savings (reduce length of stay, no reimbursement by CMS for CAUTI) not to mention potentially saving
a life!
The correct answer is: Reduced incidence of catheter associated urinary tract infections after
implementing a bladder health program.
90-year-old female in a nursing home has a partial thickness wound with a fully approximated
epidermal flap on her left forearm. Identify the type of skin damage present:
Select one:
a. Stage 2 pressure injury
b. Skin tear, Type 1
c. Skin tear, Type 2
d. Skin tear, Type 3 - Answers b
According to the International Skin Tear Advisory Panel (ISTAP) Classification System: Skin tear, Type 1
is a wound with a skin flap that can be completely approximated at the edges, no epidermis exposed.
Type 2 is a wound where the skin flap is not completely approximated. Type 3 skin tear has complete
loss of the epidermal skin flap with 100% exposure of epidermis/dermis.
The correct answer is: Skin tear, Type 1
Which of the following treatments would be most appropriate for the management of a partial
thickness wound with a fully approximated epidermal flap?
Select one:
a. Re-approximate edges and apply a non-adherent dressing
b. Apply transparent film dressing
c. Apply hydrocolloid dressing
d. Utilize antibiotic ointment with gauze and Kerlix (gauze bandage wrap) roll - Answers a