AND CORRECT ANSWER WITH EXPLANATION GRADED
A+ STUDY GUIDE SOUTHERN NEW HAMPSHIRE
UNIVERSITY
1. An information system is:
A. Hardware only
B. A system that collects, processes, and stores information
C. Networking only
D. Programming language
Answer: B
Rationale: Information systems manage data and information.
2. The main components of an information system are:
A. CPU, RAM, ROM
B. Hardware, software, data, people, processes
C. Internet, browsers, OS
D. Servers only
Answer: B
Rationale: Core IS components.
3. Data is:
A. Processed information
B. Raw facts
C. Reports
D. Knowledge
Answer: B
Rationale: Unprocessed facts.
4. Information is:
A. Raw data
B. Processed and meaningful data
C. Hardware
D. Software
Answer: B
Rationale: Meaningful output of data processing.
,5. Knowledge is:
A. Random data
B. Understanding derived from information
C. Hardware
D. Network
Answer: B
Rationale: Interpretation of information.
6. TPS stands for:
A. Technical Processing System
B. Transaction Processing System
C. Total Program System
D. Transfer Protocol System
Answer: B
Rationale: Handles routine transactions.
7. MIS stands for:
A. Management Information System
B. Main Information System
C. Machine Information System
D. Manual Information System
Answer: A
Rationale: Provides managerial reports.
8. DSS stands for:
A. Data Storage System
B. Decision Support System
C. Digital Support Service
D. Data Security System
Answer: B
Rationale: Supports decision-making.
9. ESS stands for:
A. Executive Support System
B. Electronic Software System
C. Enterprise Security System
D. External Storage System
Answer: A
Rationale: Supports executives.
, 10. ERP stands for:
A. Electronic Resource Planning
B. Enterprise Resource Planning
C. External Resource Program
D. Enterprise Routing Protocol
Answer: B
Rationale: Integrates business processes.
11. CRM stands for:
A. Customer Relationship Management
B. Central Resource Management
C. Corporate Risk Model
D. Client Resource Method
Answer: A
Rationale: Manages customer interactions.
12. SCM stands for:
A. System Control Model
B. Supply Chain Management
C. Software Control Module
D. Server Communication Model
Answer: B
Rationale: Manages supply chain.
13. Hardware in IS refers to:
A. Programs
B. Physical devices
C. Data
D. Processes
Answer: B
Rationale: Physical components.
14. Software in IS refers to:
A. Physical devices
B. Programs and applications
C. Users
D. Networks only
Answer: B
Rationale: System instructions.