2026 COMPLETE QUESTIONS AND
SOLUTIONS CERTIFICATION READY
◉ informing
Answer: verify information before telling pt or family members
◉ direct questioning
Answer: "May I insert this catheter for a urine specimen?" or "I need
to ask you some questions if I may"
◉ Open-ended questions
Answer: a good technique to use
◉ Therapeutic communication
Answer: 1. depends upon empathetic listening
2. assess for and correct communication barriers
3. utilize a variety of communication techniques
4. depends on the information you exchange
5. using medical terms can be a barrier
6. want to engage in social communication
,7. You want to build a good relationship
◉ A1C
Answer: normal is 5, less than 7 is the goal
◉ Diabetic foot exam
Answer: look between toes, look all over foot, redness? sores? check
circulation (cap refill, temp, color, edema), check sensation
(monofilament test), pedal pulse
◉ Benadryl
Answer: should not be taken for sleep, should not be mixed with
alcohol
◉ Home health
Answer: Aides assist in home care/Adls and IADLS (aides do not
assess or give meds)
◉ KATZ index
Answer: for independence in ADLs dressing, showering, transfer,
feed, toilet
◉ Home Health Hx
, Answer: setting altered for assessing and interviewing: make sure
there is plenty of time, use good communication techniques, know
how to move conversation along, take cultural and age related values
pertaining to modesty, etc., use formal name until they tell you
otherwise, speak directly to pt (not their children), make sure
lighting is good, no background noise, provide privacy, make sure
bathroom is near
◉ Best Practice guidelines for VS
Answer: 1. establish baseline to identify changes
2. T-oral, unless poor muscle control or bone loss in mouth, may use
sensor across forehead (reading can be inaccurate)
3. P-radial (do not fully occlude), apical (auscultate for one whole
minute)
4. R-changes can be sign of infection
5. BP-upper extremity, level with heart. Orthostatic BP, especially if
dizzy or lightheaded, (positive is a shift of 20+)
◉ Full health assessment
Answer: Family Hx, Physical exam (BMI, cognitive, functional), VS,
health promotion activities, Advanced directives
◉ Onset
Answer: When did this start?