Professional Nursing 2 - Exam 1 Question and Answers

Professional Nursing 2 - Exam 1 Question and Answers What Is Nursing Research? Diligent and systematic inquiry A scientific process that validates and refines existing knowledge and generates new knowledge that directly and indirectly influences nursing practice What is the goal of nursing research? to develop an empirical body of knowledge for a discipline or profession Best research evidence, nurses's clinical expertise and patient circumstances and values create ______________________ Quality, safe, cost-effective outcomes Why Is Research Important for Evidence-Based Practice? Develops empirical knowledge base Identifies best practices that are based on clinical practices Evidence-based practice improves outcomes for : Patient and family Nurse Healthcare system Quadruple Aim patient experience, population health, reducing costs, care team well-being ISBAR Introduction Situation Background Assessment Recommendation Types of conflict intrapersonal, interpersonal, Organizational intrapersonal conflict Internal conflict over priorities, ethical standards, and values Internal conflict arising between personal and professional priorities interpersonal conflict Patients, family members, nurses, health care providers, members of other departments Conflicts occur that focus on a difference of opinion, priority, or approach with others organizational conflict Organizational Policies and procedures, accepted norms of behavior and patterns of communication, hierarchical structure, organizational and role differentiation among employees Better Understanding of Stress and Conflict: Important stress factors to consider Context (e.g., particular work environment) Extent to which leaders respect staff concerns Cultures that condone "shame and blame" Use of compromise to avoid dealing with the conflict Understanding that unresolved stress leads to poor patient outcomes Stages of Conflict Frustration Conceptualization Action Outcomes Conceptualization an individual interpretation of what the conflict is and why it is occurring Action seeking clarification about how another person views the conflict, collecting additional information that informs the issue, or engaging in dialog about the issue. Outcomes (1) the conflict being resolved with a revised approach, (2) stagnation of any current movement, or (3) no future movement. Modes of Conflict Resolution Avoiding Accommodating Competing Compromising Collaborating Managing Incivility, Lateral Violence, and Bullying: Incivility more or more rude or discourteous, or disrespectful actions